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City of Phoenix, Arizona / Human Services Department

Agency file

Human Services Department

Source file: City of Phoenix — Employee Compensation / ingested Jun 18, 2026

The Human Services Department delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2025, this agency had 381 employees with median total compensation of $63,709; the highest distinct record was $196,592.

Year
2025
Total payroll
$25.6M
Employees
381
Median total
$63,709
Highest record
$196,592

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2025 total compensation is spread across the 381 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($63,709) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$0 (0%)
  • Overtime$0 (0%)
  • Other$67,148 (100%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$37,794
$51,698
$63,709
$81,856
$101,542

The pay ladder for this department. Someone at the 90th percentile earns $101,542 — more than 90% of the department; the 10th percentile earns $37,794. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Caseworker I
79 · $59,470
Caseworker II
44 · $59,229
Casework Aide
28 · $42,751
Caseworker III
27 · $84,006

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2023
$22M
384
$55,178
2024
$25.1M
14.2%
384
±0%
$60,910
10.4%
2025
$25.6M
1.9%
381
0.8%
$63,709
4.6%

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Record list

Employees

Page 2

Nicole Swanson

Secretary III/Human Services Department

2025 total comp
$64,862
Base pay
$0
Overtime
$0
Other pay
$64,862
Benefits
$0
Total compensation
$64,862

Source-specific fields

Benefits Category
007

Nicole Swanson is a Secretary III at Human Services Department. 2025 total compensation came to $64,862.

Rocio Ramirez

Caseworker I/Human Services Department

2025 total comp
$64,716
Base pay
$0
Overtime
$0
Other pay
$64,716
Benefits
$0
Total compensation
$64,716

Source-specific fields

Benefits Category
003

Rocio Ramirez works as a Caseworker I for Human Services Department. Rocio earned $64,716 in 2025.

Scarlett Kucera

Caseworker I/Human Services Department

2025 total comp
$64,620
Base pay
$0
Overtime
$0
Other pay
$64,620
Benefits
$0
Total compensation
$64,620

Source-specific fields

Benefits Category
003

Scarlett Kucera is a Caseworker I at Human Services Department. 2025 total compensation came to $64,620.

Alba Franco-Sanchez

Caseworker II/Human Services Department

2025 total comp
$64,531
Base pay
$0
Overtime
$0
Other pay
$64,531
Benefits
$0
Total compensation
$64,531

Source-specific fields

Benefits Category
007

At Human Services Department, Alba Franco-Sanchez serves as a Caseworker II. Their 2025 pay totaled $64,531.