Ramsey County, Minnesota / Emergency Management & Homeland Security / 9-1-1 Telecommunicator

Job-title file

9-1-1 Telecommunicator

Carry out the duties of this position in support of the agency's public mission.

88 employees hold this title in Emergency Management & Homeland Security. Median total compensation for the role is $36,561, below the department median of $77,440.

Employees: 88
Total payroll: $3.8M
Role median: $36,561
Agency median: $77,440
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$484$89,433+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 88 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Ramsey County, Minnesota

9-1-1 Telecommunicator is held in 2 Ramsey County, Minnesota departments. In Emergency Management & Homeland Security, the median of $36,561 ranks #1 of 2.

Highest-paying departments for this role

Emergency Communications

$21,441 · 181

Median total compensation for the 9-1-1 Telecommunicator role in other Ramsey County, Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Holly Phiffer

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$84,165

Sub-department: Safety and Justice
Base pay: $77,011
Overtime: $3,988
Other pay: $3,167
Benefits: $0
Total compensation: $84,165
Hourly rate: $37
Hire date: 2009-09-09
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

Holly Phiffer is a 9-1-1 Telecommunicator at Emergency Management & Homeland Security within Safety and Justice. They have served since 2009 (about 16 years), working full-time. 2025 total compensation came to $84,165. Their bargaining unit is Trd.

Natasha Thomas

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$83,188

Sub-department: Safety and Justice
Base pay: $76,116
Overtime: $213
Other pay: $6,858
Benefits: $0
Total compensation: $83,188
Hourly rate: $37
Hire date: 2007-06-16
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1
Middle name: T

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

Natasha Thomas holds the role of 9-1-1 Telecommunicator at Emergency Management & Homeland Security within Safety and Justice. They have served since 2007 (about 18 years) as a full-time employee. In 2025, their total compensation was $83,188. They are represented by Trd.

Robert Williams

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$83,172

Sub-department: Safety and Justice
Base pay: $65,991
Overtime: $9,765
Other pay: $7,416
Benefits: $0
Total compensation: $83,172
Hourly rate: $33
Hire date: 2021-10-25
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1
Middle name: Edward

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Emergency Management & Homeland Security, Robert Williams serves as a 9-1-1 Telecommunicator within Safety and Justice. Their tenure dates to 2021, about 4 years, working full-time. Their 2025 pay totaled $83,172. Their bargaining unit is Trd.

Taylor Mulvaney

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$82,003

Sub-department: Safety and Justice
Base pay: $68,666
Overtime: $12,133
Other pay: $1,204
Benefits: $0
Total compensation: $82,003
Hourly rate: $34
Hire date: 2018-04-23
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1
Middle name: Michelle

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

Taylor Mulvaney is a 9-1-1 Telecommunicator at Emergency Management & Homeland Security within Safety and Justice. Their tenure dates to 2018, about 7 years, working full-time. 2025 total compensation came to $82,003. They are represented by Trd.

Rachel Eberhard

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$81,902

Sub-department: Safety and Justice
Base pay: $71,223
Overtime: $8,761
Other pay: $1,918
Benefits: $0
Total compensation: $81,902
Hourly rate: $34
Hire date: 2013-03-11
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Emergency Management & Homeland Security, Rachel Eberhard serves as a 9-1-1 Telecommunicator within Safety and Justice. They have served since 2013 (about 12 years), working full-time. Their 2025 pay totaled $81,902. Their bargaining unit is Trd.

Morningstar Reid

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$81,180

Sub-department: Safety and Justice
Base pay: $68,284
Overtime: $8,571
Other pay: $4,326
Benefits: $0
Total compensation: $81,180
Hourly rate: $33
Hire date: 2018-04-23
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

Morningstar Reid works as a 9-1-1 Telecommunicator for Emergency Management & Homeland Security within Safety and Justice. They have served since 2018 (about 7 years) as a full-time employee. Morningstar earned $81,180 in 2025. Their bargaining unit is Trd.

Iliana Chavez

9-1-1 Telecommunicator/Emergency Management & Homeland Security

2025 total comp

$80,968

Sub-department: Safety and Justice
Base pay: $58,507
Overtime: $16,795
Other pay: $5,666
Benefits: $0
Total compensation: $80,968
Hourly rate: $28
Hire date: 2023-05-01
Employment type: Full-Time
Union / bargaining unit: Trd
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EmrgcyComm/Admin
Earn Code: 102
Empl Record: 0
Pay Status: Active

Iliana Chavez works as a 9-1-1 Telecommunicator for Emergency Management & Homeland Security within Safety and Justice. Their tenure dates to 2023, about 2 years as a full-time employee. Iliana earned $80,968 in 2025. They are represented by Trd.