311 Call Center Service Representative

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in C132. Median total compensation for the role is $45,716, below the department median of $46,321.

Employees: 11
Total payroll: $377.8K
Role median: $45,716
Agency median: $46,321
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$5,360$50,910+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Ramona Matos

311 Call Center Service Representative/C132

2025 total comp

$5,539

Base pay: $5,539
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $5,539
Middle name: M

Source-specific fields

Annual Salary: $48,115
Prior Yr Pay: $43,093

At C132, Ramona Matos serves as a 311 Call Center Service Representative. Their 2025 pay totaled $5,539.

Nicholas Canosa Albano

311 Call Center Service Representative/C132

2025 total comp

$5,360

Base pay: $5,360
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $5,360

Source-specific fields

Annual Salary: $48,115

Nicholas Canosa Albano holds the role of 311 Call Center Service Representative at C132. In 2025, their total compensation was $5,360.