311 Call Center Service Representative

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in C132. Median total compensation for the role is $45,716, below the department median of $46,321.

Employees: 11
Total payroll: $377.8K
Role median: $45,716
Agency median: $46,321
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$5,360$50,910+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Sheila Flanagan

311 Call Center Service Representative/C132

2025 total comp

$51,042

Base pay: $51,042
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,042
Middle name: M

Source-specific fields

Annual Salary: $49,037
Prior Yr Pay: $46,457

Sheila Flanagan is a 311 Call Center Service Representative at C132. 2025 total compensation came to $51,042.

Daviana Ramirez

311 Call Center Service Representative/C132

2025 total comp

$50,384

Base pay: $50,384
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,384

Source-specific fields

Annual Salary: $48,115
Prior Yr Pay: $45,577

Daviana Ramirez is a 311 Call Center Service Representative at C132. 2025 total compensation came to $50,384.

Steven Magni

311 Call Center Service Representative/C132

2025 total comp

$49,988

Base pay: $49,988
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,988

Source-specific fields

Annual Salary: $48,115
Prior Yr Pay: $42,516

At C132, Steven Magni serves as a 311 Call Center Service Representative. Their 2025 pay totaled $49,988.

Trixie Maldonado

311 Call Center Service Representative/C132

2025 total comp

$48,744

Base pay: $48,744
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $48,744

Source-specific fields

Annual Salary: $48,115
Prior Yr Pay: $13,740

Trixie Maldonado holds the role of 311 Call Center Service Representative at C132. In 2025, their total compensation was $48,744.