Call Center Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

2 employees hold this title in AR Department of Human Services. Median total compensation for the role is $41,480, below the department median of $48,397.

Employees: 2
Total payroll: $83K
Role median: $41,480
Agency median: $48,397
Comparison: Below

Compare departments

This role across Arkansas

Call Center Specialist is held in 3 Arkansas departments. In AR Department of Human Services, the median of $41,480 ranks #3 of 3.

Highest-paying departments for this role

Office of State Technology

$49,946 · 4

Department of Finance and Administrative

$45,209 · 4

Median total compensation for the Call Center Specialist role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Call Center Specialist beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $47,822 ranks #2 of 2. See Call Center Specialist across all of Arkansas →

Highest-paying jurisdictions for this role

City of Las Vegas

$83,812 · 20

Median total compensation for comparable Call Center Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in AR Department of Human Services

Administrative Analyst 72
Administrative Coordinator 101
Administrative Specialist 463
Attorney II 58
Attorney III 14
Certified Nursing Assistant 727
Cook 115
County Administrative Supervisor 34
DHS Division Manager 24
Fiscal Support Coordinator 23
Fiscal Support Specialist 60
Fiscal Support Supervisor/Expert 22
Health Program Coordinator 130
Health Program Manager 12
Health Program Specialist 46
Health Program Supervisor/Expert 60
Housekeeper 136
HR Analyst 29
HR Specialist 22
Inspector II 12
Inventory Specialist 21
Investigator II 29
Kitchen Supervisor/Expert 12
Landscape Coordinator 14
Legal Support Specialist 28
Licensed Clinical Social Worker 16
Licensed Practical Nurse 132
Maintenance Specialist 35
Maintenance Technician 34
Police Officer 24
Procurement Analyst 14
Program Eligibility Specialist I 729
Program Eligibility Specialist II 135
Program Eligibility Supervisor/Expert 191
Quality Assurance Coordinator 20
Quality Assurance Specialist 42
Registered Nurse 250
Registered Nurse Manager 26
Registered Nurse Supervisor/Expert 68
Rehabilitation Instructor 25
Residential Care Coordinator 61
Residential Care Specialist 23
Residential Care Supervisor/Expert 290
Residential Care Team Supervisor/Expert 70
Security Guard 66
Skilled Tradesman 24
Social Services Administrator 13
Social Services Area Manager 18
Social Services Assistant 263
Social Services Coordinator 18
Social Services County Manager I 59
Social Services County Manager II 31
Social Services County Manager III 12
Social Services Manager 24
Social Services Specialist 578
Social Services Supervisor/Expert 174
Teacher I 13
Trainer 33
User Support Analyst 22
User Support Coordinator 20

Record list

Employees with this title

Page 1

Brandon Sims

Call Center Specialist/AR Department of Human Services

2026 total comp

$43,794

Sub-department: State Government Services
Base pay: $43,794
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,794
Hire date: 01-09-2022
Pay grade: Sgs02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PAS05I
Pay Scale Type: Classified
Position Number: 22099158

Brandon Sims is a Call Center Specialist at AR Department of Human Services within State Government Services. Records show a hire date of 01-09-2022. 2026 total compensation came to $43,794. They are classified at grade Sgs02.

Michael Forell

Call Center Specialist/AR Department of Human Services

2026 total comp

$39,165

Sub-department: State Government Services
Base pay: $39,165
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,165
Hire date: 10-20-2019
Pay grade: Sgs02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: PAS05I
Pay Scale Type: Classified
Position Number: 22158603

At AR Department of Human Services, Michael Forell serves as a Call Center Specialist within State Government Services. Records show a hire date of 10-20-2019. Their 2026 pay totaled $39,165. They are classified at grade Sgs02.