California / State University / Collections Representative II

Job-title file

Collections Representative II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

19 employees hold this title in State University. Median total compensation for the role is $56,540, above the department median of $31,618.

Employees: 19
Total payroll: $880.8K
Role median: $56,540
Agency median: $31,618
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$536$77,559+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 19 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Collections Representative II pay vs. California

Across all employers in California, the median wage for Bill and Account Collectors — about 13,880 people — is $57,930. State University pays a median base salary of $57,124 for this role, 1% below that figure — about the 48th percentile of local pay for the occupation.

Where State University sits in the local pay range

10th

25th

Median

75th

90th

$38,520

$47,130

$57,930

$69,840

$81,440

State University median · $57,124

The bar is the range of annual wages for Bill and Account Collectors across every employer in California, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows State University’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. State University’s median base salary is 21% above that national figure, about the 76th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$34,400

$39,010

$47,030

$56,740

$65,580

State University median · $57,124

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the California range relative to the national one.

Computed over the 16 of 22 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at State University is $53,331, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across California

Collections Representative II is held in 2 California departments. In State University, the median of $56,540 ranks #1 of 2.

Highest-paying departments for this role

State Polytech University

$32,144 · 4

Median total compensation for the Collections Representative II role in other Californiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Collections Representative beyond California

This role is reported in 4 jurisdictions. In California, the median of $48,659 ranks #3 of 4. See Collections Representative across all of California →

Highest-paying jurisdictions for this role

District of Columbia

$72,497 · 10

City of Chicago

$56,124 · 13

City of Baltimore

$35,649 · 86

Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Frances Petrella

Collections Representative II/State University

2024 total comp

$81,368

Sub-department: Fullerton
Base pay: $64,216
Overtime: $0
Other pay: $17,152
Benefits: $0
Total compensation: $81,368
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Orange
Middle name: J

Source-specific fields

Base Pay: $4,998
Cs/csu: Csu
Position Number: 2427361759001
Salary Total: $4,998
Total Pay: $81,368

Frances Petrella holds the role of Collections Representative II at State University within Fullerton. Their status is full-time. In 2024, their total compensation was $81,368. They are represented by R07.

Rodrigo Segovia

Collections Representative II/State University

2025 total comp

$70,788

Sub-department: San Jose
Base pay: $70,788
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $70,788
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Santa Clara
Middle name: J

Source-specific fields

Base Pay: $5,881
Cs/csu: Csu
Position Number: 2601381759001
Salary Total: $5,899
Total Pay: $70,788

Rodrigo Segovia is a Collections Representative II at State University within San Jose. They work full-time. 2025 total compensation came to $70,788. Union affiliation: R07.

Eloise Crenshaw

Collections Representative II/State University

2025 total comp

$62,594

Sub-department: San Diego
Base pay: $62,594
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,594
Employment type: Full-Time
Union / bargaining unit: R07
Work county: San Diego
Middle name: M

Source-specific fields

Base Pay: $5,222
Cs/csu: Csu
Position Number: 2508201759001
Salary Total: $5,222
Total Pay: $62,594

At State University, Eloise Crenshaw serves as a Collections Representative II within San Diego. They work full-time. Their 2025 pay totaled $62,594. Union affiliation: R07.

Carolyn Greenfield

Collections Representative II/State University

2025 total comp

$62,314

Sub-department: Northridge
Base pay: $62,314
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,314
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles
Middle name: R

Source-specific fields

Base Pay: $5,222
Cs/csu: Csu
Position Number: 2530411759001
Salary Total: $5,222
Total Pay: $62,314

Carolyn Greenfield is a Collections Representative II at State University within Northridge. They work full-time. 2025 total compensation came to $62,314. Their bargaining unit is R07.

Mane Ahmed

Collections Representative II/State University

2025 total comp

$58,475

Sub-department: San Jose
Base pay: $57,824
Overtime: $167
Other pay: $484
Benefits: $0
Total compensation: $58,475
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Santa Clara
Middle name: A

Source-specific fields

Base Pay: $4,921
Cs/csu: Csu
Position Number: 2601381759001
Salary Total: $4,921
Total Pay: $58,475

Mane Ahmed is a Collections Representative II at State University within San Jose. They work full-time. 2025 total compensation came to $58,475. They are represented by R07.

Tahmineh Bakhshizadeh

Collections Representative II/State University

2025 total comp

$58,202

Sub-department: San Jose
Base pay: $58,202
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,202
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Santa Clara

Source-specific fields

Base Pay: $4,921
Cs/csu: Csu
Position Number: 2601381759002
Salary Total: $4,921
Total Pay: $58,202

At State University, Tahmineh Bakhshizadeh serves as a Collections Representative II within San Jose. They work full-time. Their 2025 pay totaled $58,202. Their bargaining unit is R07.

Christian Marin

Collections Representative II/State University

2025 total comp

$58,192

Sub-department: San Jose
Base pay: $58,192
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,192
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Santa Clara

Source-specific fields

Base Pay: $4,921
Cs/csu: Csu
Position Number: 2601381759001
Salary Total: $4,921
Total Pay: $58,192

Christian Marin is a Collections Representative II at State University within San Jose. They work full-time. 2025 total compensation came to $58,192. They are represented by R07.

Constance Gustaitis

Collections Representative II/State University

2025 total comp

$57,598

Sub-department: Fullerton
Base pay: $57,598
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,598
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Orange
Middle name: A

Source-specific fields

Base Pay: $4,825
Cs/csu: Csu
Position Number: 2427361759001
Salary Total: $4,825
Total Pay: $57,598

Constance Gustaitis holds the role of Collections Representative II at State University within Fullerton. Their status is full-time. In 2025, their total compensation was $57,598. Their bargaining unit is R07.

Lashon Dumas-Jackson

Collections Representative II/State University

2025 total comp

$56,650

Sub-department: Fullerton
Base pay: $56,650
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,650
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Orange
Middle name: L

Source-specific fields

Base Pay: $4,730
Cs/csu: Csu
Position Number: 2427361759001
Salary Total: $4,730
Total Pay: $56,650

At State University, Lashon Dumas-Jackson serves as a Collections Representative II within Fullerton. They work full-time. Their 2025 pay totaled $56,650. They are represented by R07.

Yolanda Howey

Collections Representative II/State University

2025 total comp

$56,540

Sub-department: Stanislaus
Base pay: $56,540
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,540
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Stanislaus

Source-specific fields

Base Pay: $4,730
Cs/csu: Csu
Position Number: 2710751759002
Salary Total: $4,730
Total Pay: $56,540

At State University, Yolanda Howey serves as a Collections Representative II within Stanislaus. They work full-time. Their 2025 pay totaled $56,540. Their bargaining unit is R07.

Lorena Albarran

Collections Representative II/State University

2025 total comp

$53,926

Sub-department: Los Angeles
Base pay: $51,740
Overtime: $223
Other pay: $1,962
Benefits: $0
Total compensation: $53,926
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles

Source-specific fields

Base Pay: $4,370
Cs/csu: Csu
Position Number: 2335221759005
Salary Total: $4,370
Total Pay: $53,926

Lorena Albarran holds the role of Collections Representative II at State University within Los Angeles. Their status is full-time. In 2025, their total compensation was $53,926. Union affiliation: R07.

Veronica Khosrowabadi

Collections Representative II/State University

2025 total comp

$52,737

Sub-department: Northridge
Base pay: $52,734
Overtime: $0
Other pay: $3
Benefits: $0
Total compensation: $52,737
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles
Middle name: C

Source-specific fields

Base Pay: $4,457
Cs/csu: Csu
Position Number: 2533941759001
Salary Total: $4,457
Total Pay: $52,737

Veronica Khosrowabadi works as a Collections Representative II for State University within Northridge. Their status is full-time. Veronica earned $52,737 in 2025. Union affiliation: R07.

Estela Cortez

Collections Representative II/State University

2025 total comp

$48,512

Sub-department: Los Angeles
Base pay: $46,537
Overtime: $201
Other pay: $1,775
Benefits: $0
Total compensation: $48,512
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles

Source-specific fields

Base Pay: $4,037
Cs/csu: Csu
Position Number: 2335221759001
Salary Total: $4,037
Total Pay: $48,512

Estela Cortez holds the role of Collections Representative II at State University within Los Angeles. Their status is full-time. In 2025, their total compensation was $48,512. Their bargaining unit is R07.

Jose Medina

Collections Representative II/State University

2024 total comp

$45,030

Sub-department: Dominguez Hills
Base pay: $36,216
Overtime: $0
Other pay: $8,814
Benefits: $0
Total compensation: $45,030
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles
Middle name: J

Source-specific fields

Base Pay: $5,174
Cs/csu: Csu
Position Number: 2311091759001
Salary Total: $5,174
Total Pay: $45,030

Jose Medina holds the role of Collections Representative II at State University within Dominguez Hills. Their status is full-time. In 2024, their total compensation was $45,030. They are represented by R07.

Lorna Jackson

Collections Representative II/State University

2025 total comp

$27,196

Sub-department: Dominguez Hills
Base pay: $20,438
Overtime: $0
Other pay: $6,757
Benefits: $0
Total compensation: $27,196
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles

Source-specific fields

Base Pay: $5,433
Cs/csu: Csu
Position Number: 2311091759001
Salary Total: $5,433
Total Pay: $27,196

Lorna Jackson is a Collections Representative II at State University within Dominguez Hills. They work full-time. 2025 total compensation came to $27,196. Union affiliation: R07.

Jared Billups

Collections Representative II/State University

2023 total comp

$16,417

Sub-department: Northridge
Base pay: $15,767
Overtime: $650
Other pay: $0
Benefits: $0
Total compensation: $16,417
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles
Middle name: P

Source-specific fields

Base Pay: $4,173
Cs/csu: Csu
Position Number: 2533941759001
Salary Total: $4,173
Total Pay: $16,417

At State University, Jared Billups serves as a Collections Representative II within Northridge. They work full-time. Their 2023 pay totaled $16,417. Their bargaining unit is R07.

Patricia Fernandez

Collections Representative II/State University

2025 total comp

$12,082

Sub-department: Los Angeles
Base pay: $11,579
Overtime: $0
Other pay: $503
Benefits: $0
Total compensation: $12,082
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles

Source-specific fields

Base Pay: $4,247
Cs/csu: Csu
Position Number: 2335221759001
Salary Total: $4,247
Total Pay: $12,082

Patricia Fernandez is a Collections Representative II at State University within Los Angeles. They work full-time. 2025 total compensation came to $12,082. Their bargaining unit is R07.

Maria Coronado

Collections Representative II/State University

2024 total comp

$1,636

Sub-department: Stanislaus
Base pay: $1,558
Overtime: $0
Other pay: $78
Benefits: $0
Total compensation: $1,636
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Stanislaus
Middle name: M

Source-specific fields

Base Pay: $5,912
Cs/csu: Csu
Position Number: 2710751759001
Salary Total: $5,912
Total Pay: $1,636

Maria Coronado works as a Collections Representative II for State University within Stanislaus. Their status is full-time. Maria earned $1,636 in 2024. They are represented by R07.

Blanca Gonzalez

Collections Representative II/State University

2023 total comp

$536

Sub-department: Los Angeles
Base pay: $0
Overtime: $0
Other pay: $536
Benefits: $0
Total compensation: $536
Employment type: Full-Time
Union / bargaining unit: R07
Work county: Los Angeles
Middle name: V

Source-specific fields

Base Pay: $3,576
Cs/csu: Csu
Position Number: 2335221759006
Salary Total: $3,576
Total Pay: $536

Blanca Gonzalez holds the role of Collections Representative II at State University within Los Angeles. Their status is full-time. In 2023, their total compensation was $536. They are represented by R07.