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Minnesota / Lottery / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

6 employees hold this title in Lottery. Median total compensation for the role is $56,821, below the department median of $72,875.

Employees
6
Total payroll
$331.7K
Role median
$56,821
Agency median
$72,875
Comparison
Below

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In Lottery, the median of $56,821 ranks #10 of 23.

Highest-paying departments for this role

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Nina Lacy

Customer Services Specialist Senior/Lottery

2025 total comp
$61,590
Sub-department
Games Control Staff
Base pay
$61,590
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,590
Hire date
1992-10-07
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2025
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

Nina Lacy is a Customer Services Specialist Senior at Lottery within Games Control Staff. Their tenure dates to 1992, about 33 years, working full-time. 2025 total compensation came to $61,590. Union affiliation: Clerical.

Ashlee Macko

Customer Services Specialist Senior/Lottery

2025 total comp
$61,590
Sub-department
Games Control Staff
Base pay
$61,590
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,590
Hire date
2019-07-10
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2025
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

Ashlee Macko holds the role of Customer Services Specialist Senior at Lottery within Games Control Staff. Hired in 2019, they have about 6 years of service as a full-time employee. In 2025, their total compensation was $61,590. Union affiliation: Clerical.

Felicia Scarver

Customer Services Specialist Senior/Lottery

2025 total comp
$58,621
Sub-department
Games Control Staff
Base pay
$58,621
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,621
Hire date
2016-10-05
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2025
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

Felicia Scarver works as a Customer Services Specialist Senior for Lottery within Games Control Staff. Their tenure dates to 2016, about 9 years as a full-time employee. Felicia earned $58,621 in 2025. Union affiliation: Clerical.

Becky Altobell

Customer Services Specialist Senior/Lottery

2025 total comp
$55,021
Sub-department
Games Control Staff
Base pay
$54,265
Overtime
$756
Other pay
$0
Benefits
$0
Total compensation
$55,021
Hire date
2023-12-06
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2025
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

At Lottery, Becky Altobell serves as a Customer Services Specialist Senior within Games Control Staff. Hired in 2023, they have about 2 years of service, working full-time. Their 2025 pay totaled $55,021. Union affiliation: Clerical.

Shelby Benson

Customer Services Specialist Senior/Lottery

2024 total comp
$47,658
Sub-department
Games Control Staff
Base pay
$47,650
Overtime
$9
Other pay
$0
Benefits
$0
Total compensation
$47,658
Hire date
2019-06-12
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2024
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

Shelby Benson is a Customer Services Specialist Senior at Lottery within Games Control Staff. Hired in 2019, they have about 5 years of service, working full-time. 2024 total compensation came to $47,658. Union affiliation: Clerical.

Christina Babaya

Customer Services Specialist Senior/Lottery

2024 total comp
$47,185
Sub-department
Games Control Staff
Base pay
$46,744
Overtime
$441
Other pay
$0
Benefits
$0
Total compensation
$47,185
Hire date
2023-06-07
Employment type
Full-Time
Pay grade
64
Union / bargaining unit
Clerical
Pay basis
Hourly
Full-time equivalent (FTE)
1
Work county
Ramsey

Source-specific fields

Active on June 30, 2024
Yes
Agency Number
G03
Bargaining Unit Number
206
Branch
Executive
Branch Code
Executive
Classified Code
Classified
Classified Status
Classified
Compensation Frequency Code
Hourly

At Lottery, Christina Babaya serves as a Customer Services Specialist Senior within Games Control Staff. They have served since 2023 (about a year), working full-time. Their 2024 pay totaled $47,185. Their bargaining unit is Clerical.