Minnesota / Employ & Econ Development Department / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

6 employees hold this title in Employ & Econ Development Department. Median total compensation for the role is $61,575, below the department median of $76,816.

Employees: 6
Total payroll: $342.6K
Role median: $61,575
Agency median: $76,816
Comparison: Below

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In Employ & Econ Development Department, the median of $61,575 ranks #5 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

MN St Colleges & Universities

$56,257 · 84

Transportation Department

$55,739 · 2

Children Youth & Families Department

$55,672 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Daniel Mueller

Customer Services Specialist Senior/Employ & Econ Development Department

2025 total comp

$61,590

Sub-department: DDS Disability Determination
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 2019-03-27
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Daniel Mueller works as a Customer Services Specialist Senior for Employ & Econ Development Department within Dds Disability Determination. Their tenure dates to 2019, about 6 years as a full-time employee. Daniel earned $61,590 in 2025. Their bargaining unit is Clerical.

Samantha Johnson

Customer Services Specialist Senior/Employ & Econ Development Department

2025 total comp

$61,590

Sub-department: DDS Disability Determination
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 2023-04-12
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Samantha Johnson holds the role of Customer Services Specialist Senior at Employ & Econ Development Department within Dds Disability Determination. Hired in 2023, they have about 2 years of service as a full-time employee. In 2025, their total compensation was $61,590. Their bargaining unit is Clerical.

Erin Glasnapp

Customer Services Specialist Senior/Employ & Econ Development Department

2025 total comp

$61,590

Sub-department: DDS Disability Determination
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 2001-06-01
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Erin Glasnapp is a Customer Services Specialist Senior at Employ & Econ Development Department within Dds Disability Determination. They have served since 2001 (about 24 years), working full-time. 2025 total compensation came to $61,590. They are represented by Clerical.

Lori Madison

Customer Services Specialist Senior/Employ & Econ Development Department

2025 total comp

$61,561

Sub-department: DDS Disability Determination
Base pay: $61,561
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,561
Hire date: 2018-07-30
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Lori Madison works as a Customer Services Specialist Senior for Employ & Econ Development Department within Dds Disability Determination. Their tenure dates to 2018, about 7 years as a full-time employee. Lori earned $61,561 in 2025. Union affiliation: Clerical.

Mary Heiple

Customer Services Specialist Senior/Employ & Econ Development Department

2025 total comp

$60,902

Sub-department: RS Administrative SVS
Base pay: $60,902
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,902
Hire date: 1985-12-03
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: No
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Employ & Econ Development Department, Mary Heiple serves as a Customer Services Specialist Senior within Rs Administrative Svs. Their tenure dates to 1985, about 40 years, working full-time. Their 2025 pay totaled $60,902. They are represented by Clerical.

Delaine Johnson

Customer Services Specialist Senior/Employ & Econ Development Department

2024 total comp

$35,371

Sub-department: WFD Job Seeker SVS Field Op X
Base pay: $12,388
Overtime: $0
Other pay: $22,983
Benefits: $0
Total compensation: $35,371
Hire date: 1979-01-29
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Kandiyohi

Source-specific fields

Active on June 30, 2024: No
Agency Number: B22
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Delaine Johnson works as a Customer Services Specialist Senior for Employ & Econ Development Department within Wfd Job Seeker Svs Field Op X. Hired in 1979, they have about 45 years of service as a full-time employee. Delaine earned $35,371 in 2024. They are represented by Clerical.