Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees: 321
Total payroll: $11.3M
Role median: $33,732
Agency median: $50,886
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figure — below the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th

25th

Median

75th

90th

$40,260

$43,010

$49,230

$55,330

$65,170

Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$38,900

$45,910

$54,210

$63,610

$74,690

Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 3

Latonya Claybrooks

Eligibility Assistant/Human Services

2026 total comp

$38,220

Sub-department: Family Assistance Field Staff
Base pay: $38,220
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,220
Employment type: Full-Time
Pay basis: Monthly
Middle name: R

Source-specific fields

Compensation Rate: $3,185
Employee ID: 131449

Latonya Claybrooks holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $38,220.

Pamela Robertson

Eligibility Assistant/Human Services

2026 total comp

$38,112

Sub-department: Field Operations_Family Assist
Base pay: $38,112
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,112
Employment type: Full-Time
Pay basis: Monthly
Middle name: M

Source-specific fields

Compensation Rate: $3,176
Employee ID: 131085

Pamela Robertson is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $38,112.

Pamela Saynes

Eligibility Assistant/Human Services

2026 total comp

$38,088

Sub-department: Family Assistance Field Staff
Base pay: $38,088
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,088
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $3,174
Employee ID: 475776

At Human Services, Pamela Saynes serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $38,088.

Celinda Keech

Eligibility Assistant/Human Services

2026 total comp

$38,076

Sub-department: Field Operations_Family Assist
Base pay: $38,076
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,076
Employment type: Full-Time
Pay basis: Monthly
Middle name: A

Source-specific fields

Compensation Rate: $3,173
Employee ID: 400143

At Human Services, Celinda Keech serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $38,076.

Alicia Maynard

Eligibility Assistant/Human Services

2026 total comp

$38,040

Sub-department: Field Operations_Family Assist
Base pay: $37,140
Overtime: $0
Other pay: $900
Benefits: $0
Total compensation: $38,040
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $3,095
Employee ID: 530237

Alicia Maynard works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Alicia earned $38,040 in 2026.

Adelaida Cuevas

Eligibility Assistant/Human Services

2026 total comp

$38,028

Sub-department: Family Assistance Field Staff
Base pay: $38,028
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,028
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $3,169
Employee ID: 101910

Adelaida Cuevas works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Adelaida earned $38,028 in 2026.

Jennifer Dilldine

Eligibility Assistant/Human Services

2026 total comp

$37,992

Sub-department: Field Operations_Family Assist
Base pay: $37,992
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,992
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $3,166
Employee ID: 196957

Jennifer Dilldine is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,992.

Tammy Jerrolds

Eligibility Assistant/Human Services

2026 total comp

$37,909

Sub-department: Field Operations_Family Assist
Base pay: $37,020
Overtime: $0
Other pay: $889
Benefits: $0
Total compensation: $37,909
Employment type: Full-Time
Pay basis: Monthly
Middle name: Dee

Source-specific fields

Compensation Rate: $3,085
Employee ID: 576540

Tammy Jerrolds holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $37,909.

Kathryn Berry

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Family Assistance Field Staff
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: Leone

Source-specific fields

Compensation Rate: $3,074
Employee ID: 588015

At Human Services, Kathryn Berry serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $37,774.

Kendra Anderson

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Field Staff Mgmt and support
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: Lashay

Source-specific fields

Compensation Rate: $3,074
Employee ID: 604239

Kendra Anderson is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $37,774.

Stephanie Burlison

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Family Assistance Field Staff
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: T

Source-specific fields

Compensation Rate: $3,074
Employee ID: 360752

Stephanie Burlison works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Stephanie earned $37,774 in 2026.

Rebecca Carroll

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Field Operations_Family Assist
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: A

Source-specific fields

Compensation Rate: $3,074
Employee ID: 548006

Rebecca Carroll is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,774.

Trenisha Maeweathers

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Field Operations_Family Assist
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: Cheryl

Source-specific fields

Compensation Rate: $3,074
Employee ID: 583767

Trenisha Maeweathers holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $37,774.

Sherry Reed

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Family Assistance Field Staff
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: A

Source-specific fields

Compensation Rate: $3,074
Employee ID: 552558

Sherry Reed is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $37,774.

Lisa Scott

Eligibility Assistant/Human Services

2026 total comp

$37,774

Sub-department: Field Operations_Family Assist
Base pay: $36,888
Overtime: $0
Other pay: $886
Benefits: $0
Total compensation: $37,774
Employment type: Full-Time
Pay basis: Monthly
Middle name: Denese

Source-specific fields

Compensation Rate: $3,074
Employee ID: 586147

Lisa Scott works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Lisa earned $37,774 in 2026.

Evelyn Sullivan

Eligibility Assistant/Human Services

2026 total comp

$37,728

Sub-department: Family Assistance Field Staff
Base pay: $37,728
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,728
Employment type: Full-Time
Pay basis: Monthly
Middle name: V

Source-specific fields

Compensation Rate: $3,144
Employee ID: 344473

Evelyn Sullivan works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Evelyn earned $37,728 in 2026.

Lynn Tyson

Eligibility Assistant/Human Services

2026 total comp

$37,716

Sub-department: Family Assistance Field Staff
Base pay: $37,716
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,716
Employment type: Full-Time
Pay basis: Monthly
Middle name: D

Source-specific fields

Compensation Rate: $3,143
Employee ID: 413826

Lynn Tyson holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $37,716.

Londa Brownlee

Eligibility Assistant/Human Services

2026 total comp

$37,380

Sub-department: Field Operations_Family Assist
Base pay: $37,380
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,380
Employment type: Full-Time
Pay basis: Monthly
Middle name: N

Source-specific fields

Compensation Rate: $3,115
Employee ID: 372986

Londa Brownlee works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Londa earned $37,380 in 2026.

Pamela Sedman

Eligibility Assistant/Human Services

2026 total comp

$37,380

Sub-department: Field Operations_Family Assist
Base pay: $37,380
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,380
Employment type: Full-Time
Pay basis: Monthly
Middle name: S

Source-specific fields

Compensation Rate: $3,115
Employee ID: 149205

At Human Services, Pamela Sedman serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $37,380.

Tanya Young

Eligibility Assistant/Human Services

2026 total comp

$37,380

Sub-department: Family Assistance Field Staff
Base pay: $37,380
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,380
Employment type: Full-Time
Pay basis: Monthly
Middle name: C

Source-specific fields

Compensation Rate: $3,115
Employee ID: 152982

Tanya Young holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $37,380.

Brett Baldwin

Eligibility Assistant/Human Services

2026 total comp

$37,284

Sub-department: Family Assistance Field Staff
Base pay: $37,284
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,284
Employment type: Full-Time
Pay basis: Monthly
Middle name: Alec

Source-specific fields

Compensation Rate: $3,107
Employee ID: 498945

Brett Baldwin works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Brett earned $37,284 in 2026.

Ragina Donahue

Eligibility Assistant/Human Services

2026 total comp

$37,224

Sub-department: Family Assistance Field Staff
Base pay: $37,224
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,224
Employment type: Full-Time
Pay basis: Monthly
Middle name: M

Source-specific fields

Compensation Rate: $3,102
Employee ID: 569432

Ragina Donahue holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $37,224.

Sheena Cantrell

Eligibility Assistant/Human Services

2026 total comp

$37,110

Sub-department: Family Assistance Field Staff
Base pay: $36,180
Overtime: $0
Other pay: $930
Benefits: $0
Total compensation: $37,110
Employment type: Full-Time
Pay basis: Monthly
Middle name: L

Source-specific fields

Compensation Rate: $3,015
Employee ID: 585922

Sheena Cantrell is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $37,110.

Anita Owens

Eligibility Assistant/Human Services

2026 total comp

$37,069

Sub-department: Field Operations_Family Assist
Base pay: $36,180
Overtime: $0
Other pay: $889
Benefits: $0
Total compensation: $37,069
Employment type: Full-Time
Pay basis: Monthly
Middle name: Lynn

Source-specific fields

Compensation Rate: $3,015
Employee ID: 617772

Anita Owens works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Anita earned $37,069 in 2026.

April Guinn

Eligibility Assistant/Human Services

2026 total comp

$37,068

Sub-department: Field Operations_Family Assist
Base pay: $36,180
Overtime: $0
Other pay: $888
Benefits: $0
Total compensation: $37,068
Employment type: Full-Time
Pay basis: Monthly
Middle name: Ruth

Source-specific fields

Compensation Rate: $3,015
Employee ID: 615192

April Guinn is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,068.

Valerie Wilson

Eligibility Assistant/Human Services

2026 total comp

$37,068

Sub-department: Field Operations_Family Assist
Base pay: $36,180
Overtime: $0
Other pay: $888
Benefits: $0
Total compensation: $37,068
Employment type: Full-Time
Pay basis: Monthly
Middle name: R

Source-specific fields

Compensation Rate: $3,015
Employee ID: 214937

Valerie Wilson is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,068.

Jacob Walker

Eligibility Assistant/Human Services

2026 total comp

$37,068

Sub-department: Field Operations_Family Assist
Base pay: $36,180
Overtime: $0
Other pay: $888
Benefits: $0
Total compensation: $37,068
Employment type: Full-Time
Pay basis: Monthly
Middle name: Mitchell

Source-specific fields

Compensation Rate: $3,015
Employee ID: 615155

Jacob Walker holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $37,068.

Erica Moore

Eligibility Assistant/Human Services

2026 total comp

$36,798

Sub-department: Field Operations_Family Assist
Base pay: $35,916
Overtime: $0
Other pay: $882
Benefits: $0
Total compensation: $36,798
Employment type: Full-Time
Pay basis: Monthly
Middle name: Y A

Source-specific fields

Compensation Rate: $2,993
Employee ID: 538248

At Human Services, Erica Moore serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $36,798.

Angela Lassiter

Eligibility Assistant/Human Services

2026 total comp

$36,756

Sub-department: Family Assistance Field Staff
Base pay: $36,756
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $36,756
Employment type: Full-Time
Pay basis: Monthly
Middle name: D

Source-specific fields

Compensation Rate: $3,063
Employee ID: 588887

Angela Lassiter works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Angela earned $36,756 in 2026.

Susette Myers Cuthbbert

Eligibility Assistant/Human Services

2026 total comp

$36,549

Sub-department: Field Operations_Family Assist
Base pay: $35,664
Overtime: $0
Other pay: $885
Benefits: $0
Total compensation: $36,549
Employment type: Full-Time
Pay basis: Monthly
Middle name: D

Source-specific fields

Compensation Rate: $2,972
Employee ID: 615216

Susette Myers Cuthbbert is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $36,549.

Tayana Alston

Eligibility Assistant/Human Services

2026 total comp

$36,520

Sub-department: Field Operations_Family Assist
Base pay: $35,664
Overtime: $0
Other pay: $856
Benefits: $0
Total compensation: $36,520
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $2,972
Employee ID: 585564

At Human Services, Tayana Alston serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $36,520.

Nicola Checchi

Eligibility Assistant/Human Services

2026 total comp

$36,520

Sub-department: Field Operations_Family Assist
Base pay: $35,664
Overtime: $0
Other pay: $856
Benefits: $0
Total compensation: $36,520
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $2,972
Employee ID: 601215

Nicola Checchi holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $36,520.

Beverly Eskew

Eligibility Assistant/Human Services

2026 total comp

$36,492

Sub-department: Family Assistance Field Staff
Base pay: $36,492
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $36,492
Employment type: Full-Time
Pay basis: Monthly
Middle name: R

Source-specific fields

Compensation Rate: $3,041
Employee ID: 584859

Beverly Eskew works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Beverly earned $36,492 in 2026.

Carla Collins

Eligibility Assistant/Human Services

2026 total comp

$36,492

Sub-department: Field Operations_Family Assist
Base pay: $36,492
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $36,492
Employment type: Full-Time
Pay basis: Monthly

Source-specific fields

Compensation Rate: $3,041
Employee ID: 511228

Carla Collins works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Carla earned $36,492 in 2026.

Lee Whitehead

Eligibility Assistant/Human Services

2026 total comp

$36,492

Sub-department: Field Operations_Family Assist
Base pay: $36,492
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $36,492
Employment type: Full-Time
Pay basis: Monthly
Middle name: Anne

Source-specific fields

Compensation Rate: $3,041
Employee ID: 450807

At Human Services, Lee Whitehead serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $36,492.

Jessica Shell

Eligibility Assistant/Human Services

2026 total comp

$36,473

Sub-department: Field Staff Mgmt and support
Base pay: $35,568
Overtime: $0
Other pay: $905
Benefits: $0
Total compensation: $36,473
Employment type: Full-Time
Pay basis: Monthly
Middle name: A

Source-specific fields

Compensation Rate: $2,964
Employee ID: 399150

Jessica Shell holds the role of Eligibility Assistant at Human Services within Field Staff Management and Support. Their status is full-time. In 2026, their total compensation was $36,473.

Linda Isham

Eligibility Assistant/Human Services

2026 total comp

$36,465

Sub-department: Field Staff Mgmt and support
Base pay: $35,568
Overtime: $0
Other pay: $897
Benefits: $0
Total compensation: $36,465
Employment type: Full-Time
Pay basis: Monthly
Middle name: Gail

Source-specific fields

Compensation Rate: $2,964
Employee ID: 600788

Linda Isham works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Linda earned $36,465 in 2026.

Tonya Proffitt

Eligibility Assistant/Human Services

2026 total comp

$36,464

Sub-department: Field Staff Mgmt and support
Base pay: $35,712
Overtime: $0
Other pay: $752
Benefits: $0
Total compensation: $36,464
Employment type: Full-Time
Pay basis: Monthly
Middle name: L

Source-specific fields

Compensation Rate: $2,976
Employee ID: 126000

Tonya Proffitt works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Tonya earned $36,464 in 2026.

Rosa Thomas

Eligibility Assistant/Human Services

2026 total comp

$36,442

Sub-department: Field Staff Mgmt and support
Base pay: $35,568
Overtime: $0
Other pay: $874
Benefits: $0
Total compensation: $36,442
Employment type: Full-Time
Pay basis: Monthly
Middle name: Lena

Source-specific fields

Compensation Rate: $2,964
Employee ID: 578846

Rosa Thomas is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $36,442.

Natalie Ingram

Eligibility Assistant/Human Services

2026 total comp

$36,442

Sub-department: Field Staff Mgmt and support
Base pay: $35,568
Overtime: $0
Other pay: $874
Benefits: $0
Total compensation: $36,442
Employment type: Full-Time
Pay basis: Monthly
Middle name: R

Source-specific fields

Compensation Rate: $2,964
Employee ID: 217624

Natalie Ingram works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Natalie earned $36,442 in 2026.