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City of Baltimore / Comp-Communication Ser / Telephone Operator II

Job-title file

Telephone Operator II

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

11 employees hold this title in Comp-Communication Ser. Median total compensation for the role is $38,092, above the department median of $35,917.

Employees
11
Total payroll
$391.1K
Role median
$38,092
Agency median
$35,917
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$24,024$41,160+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Telephone Operator II pay vs. the Baltimore-Columbia-Towson, MD area

Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Receptionists and Information Clerksabout 8,660 people is $37,600. Comp-Communication Ser pays a median base salary of $39,203 for this role, 4% above that figureabout the 56th percentile of local pay for the occupation.

Where Comp-Communication Ser sits in the local pay range

10th
25th
Median
75th
90th
$31,460
$33,950
$37,600
$44,300
$48,420
Comp-Communication Ser median · $39,203

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Comp-Communication Ser’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Comp-Communication Ser’s median base salary is 3% above that national figure, about the 54th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Comp-Communication Ser median · $39,203

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.

Computed over the 9 of 11 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Comp-Communication Ser is $38,092, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Baltimore

Telephone Operator II is held in 3 City of Baltimore departments. In Comp-Communication Ser, the median of $38,092 ranks #3 of 3.

Highest-paying departments for this role

Median total compensation for the Telephone Operator II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Telephone Operator beyond City of Baltimore

This role is reported in 7 jurisdictions. In City of Baltimore, the median of $39,677 ranks #3 of 7. See Telephone Operator across all of City of Baltimore

Highest-paying jurisdictions for this role

Median total compensation for comparable Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Comp-Communication Ser

Record list

Employees with this title

Page 1

Tira Beane

Telephone Operator II/Comp-Communication Ser

2014 total comp
$41,361
Base pay
$41,361
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,361
Hire date
1995-02-02

Source-specific fields

Agencyid
A88
Annualsalary
37694
Employee ID
50687

Tira Beane holds the role of Telephone Operator II at Comp-Communication Ser. They have served since 1995 (about 19 years). In 2014, their total compensation was $41,361.

Dustin Adams

Telephone Operator II/Comp-Communication Ser

2014 total comp
$40,355
Base pay
$40,355
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,355
Hire date
1998-10-22

Source-specific fields

Agencyid
A88
Annualsalary
37694
Employee ID
49709

Dustin Adams is a Telephone Operator II at Comp-Communication Ser. They have served since 1998 (about 16 years). 2014 total compensation came to $40,355.

Chandra Wright

Telephone Operator II/Comp-Communication Ser

2014 total comp
$39,586
Base pay
$39,586
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,586
Hire date
1995-02-09

Source-specific fields

Agencyid
A88
Annualsalary
37694
Employee ID
68407

Chandra Wright is a Telephone Operator II at Comp-Communication Ser. Hired in 1995, they have about 19 years of service. 2014 total compensation came to $39,586.

Towanda Grady

Telephone Operator II/Comp-Communication Ser

2014 total comp
$39,513
Base pay
$39,513
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,513
Hire date
1996-09-23

Source-specific fields

Agencyid
A88
Annualsalary
37694
Employee ID
56178

Towanda Grady is a Telephone Operator II at Comp-Communication Ser. They have served since 1996 (about 18 years). 2014 total compensation came to $39,513.

Myrna Brock

Telephone Operator II/Comp-Communication Ser

2014 total comp
$39,203
Base pay
$39,203
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,203
Hire date
2002-08-12

Source-specific fields

Agencyid
A88
Annualsalary
36627
Employee ID
51620

Myrna Brock works as a Telephone Operator II for Comp-Communication Ser. They have served since 2002 (about 12 years). Myrna earned $39,203 in 2014.

Rosalind Briscoe

Telephone Operator II/Comp-Communication Ser

2014 total comp
$38,092
Base pay
$38,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,092
Hire date
2000-08-24

Source-specific fields

Agencyid
A88
Annualsalary
36627
Employee ID
51599

Rosalind Briscoe is a Telephone Operator II at Comp-Communication Ser. Hired in 2000, they have about 14 years of service. 2014 total compensation came to $38,092.

Mary Smith

Telephone Operator II/Comp-Communication Ser

2014 total comp
$37,112
Base pay
$37,112
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,112
Hire date
2004-05-13

Source-specific fields

Agencyid
A88
Annualsalary
36627
Employee ID
65332

Mary Smith holds the role of Telephone Operator II at Comp-Communication Ser. Their tenure dates to 2004, about 10 years. In 2014, their total compensation was $37,112.

Paulette Jeter

Telephone Operator II/Comp-Communication Ser

2014 total comp
$33,896
Base pay
$33,896
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,896
Hire date
2007-05-08

Source-specific fields

Agencyid
A88
Annualsalary
34991
Employee ID
58412

Paulette Jeter holds the role of Telephone Operator II at Comp-Communication Ser. They have served since 2007 (about 7 years). In 2014, their total compensation was $33,896.

Tochia Patterson

Telephone Operator II/Comp-Communication Ser

2014 total comp
$33,064
Base pay
$33,064
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,064
Hire date
2012-07-26

Source-specific fields

Agencyid
A88
Annualsalary
30229
Employee ID
62753

Tochia Patterson works as a Telephone Operator II for Comp-Communication Ser. Hired in 2012, they have about 2 years of service. Tochia earned $33,064 in 2014.

Patrice Ellerbe

Telephone Operator II/Comp-Communication Ser

2014 total comp
$24,910
Base pay
$24,910
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$24,910
Hire date
2013-05-28

Source-specific fields

Agencyid
A88
Annualsalary
30229
Employee ID
54749

Patrice Ellerbe is a Telephone Operator II at Comp-Communication Ser. Hired in 2013, they have about a year of service. 2014 total compensation came to $24,910.

Harriett Hipp

Telephone Operator II/Comp-Communication Ser

2014 total comp
$24,024
Base pay
$24,024
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$24,024
Hire date
2013-05-28

Source-specific fields

Agencyid
A88
Annualsalary
30229
Employee ID
57553

Harriett Hipp is a Telephone Operator II at Comp-Communication Ser. They have served since 2013 (about a year). 2014 total compensation came to $24,024.