GCGovComp.app

City of Baltimore / Fin-Collections (006) / Customer Care Analyst II

Job-title file

Customer Care Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

9 employees hold this title in Fin-Collections (006). Median total compensation for the role is $37,098, below the department median of $43,883.

Employees
9
Total payroll
$323.7K
Role median
$37,098
Agency median
$43,883
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$11,766$48,780+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst II is held in 4 City of Baltimore departments. In Fin-Collections (006), the median of $37,098 ranks #4 of 4.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Brandi Barnes

Customer Care Analyst II/Fin-Collections (006)

2020 total comp
$30,155
Base pay
$30,155
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,155
Hire date
2019-08-15

Source-specific fields

Agencyid
A14
Annualsalary
36223
Employee ID
138256

Brandi Barnes works as a Customer Care Analyst II for Fin-Collections (006). They have served since 2019 (about a year). Brandi earned $30,155 in 2020.

Wayne Brown

Customer Care Analyst II/Fin-Collections (006)

2020 total comp
$28,959
Base pay
$28,959
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$28,959
Hire date
2019-08-28

Source-specific fields

Agencyid
A14
Annualsalary
36223
Employee ID
139591

Wayne Brown is a Customer Care Analyst II at Fin-Collections (006). Hired in 2019, they have about a year of service. 2020 total compensation came to $28,959.