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City of Baltimore / Fin-Collections (006) / Customer Care Analyst II

Job-title file

Customer Care Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

9 employees hold this title in Fin-Collections (006). Median total compensation for the role is $37,098, below the department median of $43,883.

Employees
9
Total payroll
$323.7K
Role median
$37,098
Agency median
$43,883
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$11,766$48,780+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst II is held in 4 City of Baltimore departments. In Fin-Collections (006), the median of $37,098 ranks #4 of 4.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Benita Ford

Customer Care Analyst II/Fin-Collections (006)

2020 total comp
$37,098
Base pay
$37,098
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,098
Hire date
2000-09-07

Source-specific fields

Agencyid
A14
Annualsalary
38793
Employee ID
142679

Benita Ford holds the role of Customer Care Analyst II at Fin-Collections (006). Their tenure dates to 2000, about 20 years. In 2020, their total compensation was $37,098.

Sireen Salem

Customer Care Analyst II/Fin-Collections (006)

2020 total comp
$37,071
Base pay
$37,071
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,071
Hire date
2017-09-14

Source-specific fields

Agencyid
A14
Annualsalary
42161
Employee ID
150837

Sireen Salem holds the role of Customer Care Analyst II at Fin-Collections (006). Their tenure dates to 2017, about 3 years. In 2020, their total compensation was $37,071.