City of Baltimore / Finance - Collections / Customer Care Analyst III
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
26 employees hold this title in Finance - Collections. Median total compensation for the role is $56,731, above the department median of $51,676.
What the records show
How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst III is held in 4 City of Baltimore departments. In Finance - Collections, the median of $56,731 ranks #1 of 4.
Median total compensation for the Customer Care Analyst III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst III/Finance - Collections
Source-specific fields
Micaya Jeffers works as a Customer Care Analyst III for Finance - Collections. Hired in 2021, they have about 4 years of service. Micaya earned $50,419 in 2025.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Victoria Lee Crosby holds the role of Customer Care Analyst III at Finance - Collections. Their tenure dates to 2019, about 6 years. In 2025, their total compensation was $49,915.