City of Baltimore / Finance - Collections / Customer Care Analyst III
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
26 employees hold this title in Finance - Collections. Median total compensation for the role is $56,731, above the department median of $51,676.
What the records show
How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst III is held in 4 City of Baltimore departments. In Finance - Collections, the median of $56,731 ranks #1 of 4.
Median total compensation for the Customer Care Analyst III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst III/Finance - Collections
Source-specific fields
At Finance - Collections, Hope D Jackson serves as a Customer Care Analyst III. They have served since 2009 (about 16 years). Their 2025 pay totaled $52,069.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Cynthia E Hill holds the role of Customer Care Analyst III at Finance - Collections. They have served since 2017 (about 8 years). In 2025, their total compensation was $51,513.