Customer Care Analyst III

Collect and analyze data to inform decisions, produce reports, and identify trends.

26 employees hold this title in Finance - Collections. Median total compensation for the role is $56,731, above the department median of $51,676.

Employees: 26
Total payroll: $1.5M
Role median: $56,731
Agency median: $51,676
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$42,634$70,676+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst III is held in 4 City of Baltimore departments. In Finance - Collections, the median of $56,731 ranks #1 of 4.

Highest-paying departments for this role

Dpw-Water & Waste Water (701)

$46,073 · 9

Fin-Collections (006)

$43,528 · 4

Trans-Highways (507)

$27,849 · 1

Median total compensation for the Customer Care Analyst III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Maria A Williams

Customer Care Analyst III/Finance - Collections

2025 total comp

$55,249

Base pay: $55,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $55,249
Hire date: 2015-12-24

Source-specific fields

Agencyid: A14
Annualsalary: 54309
Employee ID: 272025

Maria A Williams is a Customer Care Analyst III at Finance - Collections. Hired in 2015, they have about 10 years of service. 2025 total compensation came to $55,249.