City of Baltimore / Finance - Collections / Customer Care Analyst III
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
26 employees hold this title in Finance - Collections. Median total compensation for the role is $56,731, above the department median of $51,676.
What the records show
How total compensation varies among the 26 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst III is held in 4 City of Baltimore departments. In Finance - Collections, the median of $56,731 ranks #1 of 4.
Median total compensation for the Customer Care Analyst III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst III/Finance - Collections
Source-specific fields
Roann O Jennings holds the role of Customer Care Analyst III at Finance - Collections. Hired in 2019, they have about 6 years of service. In 2025, their total compensation was $67,791.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Lorraine E Clark is a Customer Care Analyst III at Finance - Collections. Hired in 2011, they have about 14 years of service. 2025 total compensation came to $67,674.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Mrs. Trena Serena Matthews works as a Customer Care Analyst III for Finance - Collections. Their tenure dates to 2008, about 17 years. Mrs. earned $67,027 in 2025.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Twyla R Mccallum is a Customer Care Analyst III at Finance - Collections. Their tenure dates to 2005, about 20 years. 2025 total compensation came to $66,726.