City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
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Collection Representative I/Finance - Collections
Source-specific fields
Hope Jackson works as a Collection Representative I for Finance - Collections. Hired in 2009, they have about 12 years of service. Hope earned $41,594 in 2021.
Office Support Specialist III/Finance - Collections
Source-specific fields
Chestine Mahomes holds the role of Office Support Specialist III at Finance - Collections. Hired in 2007, they have about 14 years of service. In 2021, their total compensation was $41,516.
33213 - Office Support Specialist III/Finance - Collections
Source-specific fields
Joseph Gillespie is a 33213 - Office Support Specialist III at Finance - Collections. They have served since 2009 (about 13 years). 2022 total compensation came to $41,449.
Collection Representative I/Finance - Collections
Source-specific fields
Lori Ahlfeldt holds the role of Collection Representative I at Finance - Collections. Their tenure dates to 2015, about 6 years. In 2021, their total compensation was $41,442.
34293 - Tax Transfer Clerk I/Finance - Collections
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Fatima Khan is a 34293 - Tax Transfer Clerk I at Finance - Collections. Hired in 2021, they have about 2 years of service. 2023 total compensation came to $41,414.
34211 - Cashier I/Finance - Collections
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Olumide Onasanya holds the role of 34211 - Cashier I at Finance - Collections. They have served since 2012 (about 10 years). In 2022, their total compensation was $41,405.
53707 - Coin Collection Worker/Finance - Collections
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Rinaud Johnson holds the role of 53707 - Coin Collection Worker at Finance - Collections. They have served since 2001 (about 23 years). In 2024, their total compensation was $41,316.
Office Support Specialist III/Finance - Collections
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Diana Plunkett is a Office Support Specialist III at Finance - Collections. They have served since 2007 (about 14 years). 2021 total compensation came to $41,061.
Office Support Specialist III/Finance - Collections
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Kevin Carraway holds the role of Office Support Specialist III at Finance - Collections. Their tenure dates to 2010, about 11 years. In 2021, their total compensation was $41,061.
34264 - Customer Care Analyst II/Finance - Collections
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At Finance - Collections, Kaylha Campbell serves as a 34264 - Customer Care Analyst II. Hired in 2021, they have about 3 years of service. Their 2024 pay totaled $40,837.
Customer Care Analyst III/Finance - Collections
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Roann Jennings works as a Customer Care Analyst III for Finance - Collections. Their tenure dates to 2019, about 2 years. Roann earned $40,799 in 2021.
Customer Care Analyst II/Finance - Collections
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Kenard Jackson is a Customer Care Analyst II at Finance - Collections. Hired in 2024, they have about a year of service. 2025 total compensation came to $40,768.
34253 - Collection Representative I/Finance - Collections
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At Finance - Collections, Wallace Robertson serves as a 34253 - Collection Representative I. They have served since 2020 (about 3 years). Their 2023 pay totaled $40,697.
34254 - Collection Representative II/Finance - Collections
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At Finance - Collections, Jasmine Barber serves as a 34254 - Collection Representative II. Their tenure dates to 2021, about 2 years. Their 2023 pay totaled $40,650.
Customer Care Analyst II/Finance - Collections
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Benita Ford is a Customer Care Analyst II at Finance - Collections. Hired in 2000, they have about 21 years of service. 2021 total compensation came to $40,500.
34211 - Cashier I/Finance - Collections
Source-specific fields
Lynn Franklin holds the role of 34211 - Cashier I at Finance - Collections. Their tenure dates to 2021, about 3 years. In 2024, their total compensation was $40,478.
Customer Care Analyst III/Finance - Collections
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At Finance - Collections, Victoria Crosby serves as a Customer Care Analyst III. Hired in 2019, they have about 2 years of service. Their 2021 pay totaled $40,449.
Accounting Assistant III/Finance - Collections
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At Finance - Collections, Laverne Hurd serves as a Accounting Assistant III. They have served since 2019 (about 2 years). Their 2021 pay totaled $40,446.
33213 - Office Support Specialist III/Finance - Collections
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Kevin Carraway holds the role of 33213 - Office Support Specialist III at Finance - Collections. They have served since 2010 (about 12 years). In 2022, their total compensation was $40,425.
Office Support Specialist III/Finance - Collections
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Trena Matthews is a Office Support Specialist III at Finance - Collections. Hired in 2008, they have about 13 years of service. 2021 total compensation came to $40,384.
Collection Representative I/Finance - Collections
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Addie Fuller holds the role of Collection Representative I at Finance - Collections. Their tenure dates to 2016, about 5 years. In 2021, their total compensation was $40,364.
34254 - Collection Representative II/Finance - Collections
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Valerie Lewis holds the role of 34254 - Collection Representative II at Finance - Collections. They have served since 2020 (about 3 years). In 2023, their total compensation was $40,359.
Collections Representative I/Finance - Collections
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At Finance - Collections, Jayda J Horne serves as a Collections Representative I. Hired in 2023, they have about 2 years of service. Their 2025 pay totaled $40,276.
33213 - Office Support Specialist III/Finance - Collections
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Tiffany Putty is a 33213 - Office Support Specialist III at Finance - Collections. Their tenure dates to 2022, about 2 years. 2024 total compensation came to $40,258.
Collections Representative I/Finance - Collections
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Donta James holds the role of Collections Representative I at Finance - Collections. Hired in 2023, they have about 2 years of service. In 2025, their total compensation was $40,228.
Office Support Specialist III/Finance - Collections
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Tarsha Carroll works as a Office Support Specialist III for Finance - Collections. They have served since 2013 (about 8 years). Tarsha earned $40,164 in 2021.
Collections Representative I/Finance - Collections
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Tajai Norton holds the role of Collections Representative I at Finance - Collections. They have served since 2023 (about 2 years). In 2025, their total compensation was $40,163.
Collections Representative I/Finance - Collections
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Kishawna Mckay works as a Collections Representative I for Finance - Collections. Their tenure dates to 2023, about 2 years. Kishawna earned $40,064 in 2025.
Tax Transfer Clerk I/Finance - Collections
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Tonya Kitchen holds the role of Tax Transfer Clerk I at Finance - Collections. They have served since 2019 (about 2 years). In 2021, their total compensation was $40,037.
Office Support Specialist III/Finance - Collections
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Aundrea Harrell holds the role of Office Support Specialist III at Finance - Collections. They have served since 2011 (about 10 years). In 2021, their total compensation was $40,026.
Cashier I/Finance - Collections
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Sharonica Clifton works as a Cashier I for Finance - Collections. They have served since 2005 (about 16 years). Sharonica earned $40,004 in 2021.
Accounting Assistant III/Finance - Collections
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Therese Clavey is a Accounting Assistant III at Finance - Collections. Their tenure dates to 2017, about 4 years. 2021 total compensation came to $39,858.
Office Support Specialist III/Finance - Collections
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Patricia Tucker works as a Office Support Specialist III for Finance - Collections. Their tenure dates to 2011, about 10 years. Patricia earned $39,662 in 2021.
33213 - Office Support Specialist III/Finance - Collections
Source-specific fields
Sakia Allen is a 33213 - Office Support Specialist III at Finance - Collections. They have served since 2023 (about a year). 2024 total compensation came to $39,651.