City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
Page 1
33213 - Office Support Specialist III/Finance - Collections
Source-specific fields
Natalie Henry is a 33213 - Office Support Specialist III at Finance - Collections. They have served since 2018 (about 4 years). 2022 total compensation came to $58,657.
34133 - Accounting Assistant III/Finance - Collections
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Paulette Lawson works as a 34133 - Accounting Assistant III for Finance - Collections. They have served since 2006 (about 18 years). Paulette earned $58,276 in 2024.
34253 - Collections Representative I/Finance - Collections
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Damien Coleman holds the role of 34253 - Collections Representative I at Finance - Collections. Hired in 2020, they have about 4 years of service. In 2024, their total compensation was $58,229.
Collection Representative II/Finance - Collections
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Keisha Turnbull holds the role of Collection Representative II at Finance - Collections. Hired in 2001, they have about 20 years of service. In 2021, their total compensation was $58,081.
Customer Care Analyst III/Finance - Collections
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At Finance - Collections, Gabrielle Armstrong serves as a Customer Care Analyst III. Their tenure dates to 2011, about 14 years. Their 2025 pay totaled $57,831.
34254 - Collection Representative II/Finance - Collections
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Keisha Turnbull is a 34254 - Collection Representative II at Finance - Collections. Hired in 2001, they have about 21 years of service. 2022 total compensation came to $57,480.
34265 - Customer Care Analyst III/Finance - Collections
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Kristen Conaway holds the role of 34265 - Customer Care Analyst III at Finance - Collections. Hired in 2020, they have about 4 years of service. In 2024, their total compensation was $57,472.
34253 - Collections Representative I/Finance - Collections
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Patricia Mcdowell works as a 34253 - Collections Representative I for Finance - Collections. They have served since 2018 (about 6 years). Patricia earned $57,172 in 2024.
Cashier Supervisor I/Finance - Collections
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At Finance - Collections, Tanya Barnes serves as a Cashier Supervisor I. They have served since 1995 (about 26 years). Their 2021 pay totaled $57,128.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Quionne' Noble holds the role of 34265 - Customer Care Analyst III at Finance - Collections. Hired in 2016, they have about 8 years of service. In 2024, their total compensation was $57,018.
Tax Transfer Clerk II/Finance - Collections
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Carol Wilson holds the role of Tax Transfer Clerk II at Finance - Collections. Their tenure dates to 1987, about 34 years. In 2021, their total compensation was $56,720.
Tax Transfer Clerk I/Finance - Collections
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At Finance - Collections, Mrs. Angelyta N Trusty-Dukes serves as a Tax Transfer Clerk I. Their tenure dates to 2003, about 22 years. Their 2025 pay totaled $56,618.
34253 - Collection Representative I/Finance - Collections
Source-specific fields
Patricia Mcdowell works as a 34253 - Collection Representative I for Finance - Collections. Hired in 2018, they have about 5 years of service. Patricia earned $56,563 in 2023.
34265 - Customer Care Analyst III/Finance - Collections
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Micaya Jeffers is a 34265 - Customer Care Analyst III at Finance - Collections. Their tenure dates to 2021, about 3 years. 2024 total compensation came to $56,547.
Accounting Assistant III/Finance - Collections
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Kevin M Carraway holds the role of Accounting Assistant III at Finance - Collections. Their tenure dates to 2010, about 15 years. In 2025, their total compensation was $56,507.
Tax Transfer Clerk I/Finance - Collections
Source-specific fields
Rita Wright holds the role of Tax Transfer Clerk I at Finance - Collections. Hired in 2017, they have about 4 years of service. In 2021, their total compensation was $56,351.
42999 - License Inspections II, Collections/Finance - Collections
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James Wescott is a 42999 - License Inspections II, Collections at Finance - Collections. They have served since 1991 (about 33 years). 2024 total compensation came to $56,287.
42998 - License Inspections Collections/Finance - Collections
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Roy Dingle holds the role of 42998 - License Inspections Collections at Finance - Collections. They have served since 1989 (about 35 years). In 2024, their total compensation was $55,941.
34264 - Customer Care Analyst II/Finance - Collections
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Twyla Mccallum works as a 34264 - Customer Care Analyst II for Finance - Collections. Their tenure dates to 2005, about 17 years. Twyla earned $55,925 in 2022.
Customer Care Analyst II/Finance - Collections
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Olumide O Onasanya works as a Customer Care Analyst II for Finance - Collections. They have served since 2012 (about 13 years). Olumide earned $55,790 in 2025.
Collection Representative II/Finance - Collections
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Angela Barnes works as a Collection Representative II for Finance - Collections. They have served since 1985 (about 36 years). Angela earned $55,754 in 2021.
Customer Care Analyst III/Finance - Collections
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Kristen Conaway is a Customer Care Analyst III at Finance - Collections. Their tenure dates to 2020, about 5 years. 2025 total compensation came to $55,631.
34133 - Accounting Assistant III/Finance - Collections
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Loretta Blake holds the role of 34133 - Accounting Assistant III at Finance - Collections. Their tenure dates to 2017, about 7 years. In 2024, their total compensation was $55,573.
34293 - Tax Transfer Clerk I/Finance - Collections
Source-specific fields
At Finance - Collections, Angelyta Trusty serves as a 34293 - Tax Transfer Clerk I. Hired in 2003, they have about 19 years of service. Their 2022 pay totaled $55,271.
34212 - Cashier II/Finance - Collections
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At Finance - Collections, Olumide Onasanya serves as a 34212 - Cashier II. They have served since 2012 (about 12 years). Their 2024 pay totaled $55,269.
Customer Care Analyst III/Finance - Collections
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Maria A Williams is a Customer Care Analyst III at Finance - Collections. Hired in 2015, they have about 10 years of service. 2025 total compensation came to $55,249.
42998 - License Inspector Collection/Finance - Collections
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Roy Dingle works as a 42998 - License Inspector Collection for Finance - Collections. Hired in 1989, they have about 34 years of service. Roy earned $55,224 in 2023.
34293 - Tax Transfer Clerk I/Finance - Collections
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Alecia Langford holds the role of 34293 - Tax Transfer Clerk I at Finance - Collections. They have served since 2020 (about 4 years). In 2024, their total compensation was $55,214.
Accounting Assistant III/Finance - Collections
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Therese Ann Clavey-Phillips works as a Accounting Assistant III for Finance - Collections. Hired in 2017, they have about 8 years of service. Therese earned $54,834 in 2025.
Customer Care Analyst II/Finance - Collections
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Carol A Barnett is a Customer Care Analyst II at Finance - Collections. Hired in 1987, they have about 38 years of service. 2025 total compensation came to $54,793.
34293 - Tax Transfer Clerk I/Finance - Collections
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At Finance - Collections, Teressa Spell serves as a 34293 - Tax Transfer Clerk I. Their tenure dates to 2022, about 2 years. Their 2024 pay totaled $54,646.
Collection Representative II/Finance - Collections
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Pamela Goodman works as a Collection Representative II for Finance - Collections. They have served since 2007 (about 14 years). Pamela earned $54,267 in 2021.
42998 - License Inspector Collection/Finance - Collections
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At Finance - Collections, James Wescott serves as a 42998 - License Inspector Collection. Their tenure dates to 1991, about 32 years. Their 2023 pay totaled $54,216.
34265 - Customer Care Analyst III/Finance - Collections
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Tarsha Carroll is a 34265 - Customer Care Analyst III at Finance - Collections. Their tenure dates to 2013, about 11 years. 2024 total compensation came to $53,971.
34133 - Accounting Assistant III/Finance - Collections
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Kevin Carraway is a 34133 - Accounting Assistant III at Finance - Collections. They have served since 2010 (about 14 years). 2024 total compensation came to $53,960.