City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
Page 3
34253 - Collections Representative I/Finance - Collections
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Lori Ahlfeldt holds the role of 34253 - Collections Representative I at Finance - Collections. They have served since 2015 (about 9 years). In 2024, their total compensation was $53,610.
Accounting Assistant III/Finance - Collections
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Kibibi Conner is a Accounting Assistant III at Finance - Collections. Their tenure dates to 2018, about 3 years. 2021 total compensation came to $53,529.
33213 - Office Support Specialist III/Finance - Collections
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Carol Barnett works as a 33213 - Office Support Specialist III for Finance - Collections. They have served since 1987 (about 37 years). Carol earned $53,443 in 2024.
Customer Care Analyst III/Finance - Collections
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Chainte T Brown holds the role of Customer Care Analyst III at Finance - Collections. They have served since 2001 (about 24 years). In 2025, their total compensation was $53,366.
42998 - License Inspector Collection/Finance - Collections
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At Finance - Collections, Arthur Grigsby serves as a 42998 - License Inspector Collection. Hired in 1995, they have about 28 years of service. Their 2023 pay totaled $53,348.
Customer Care Analyst III/Finance - Collections
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Tonida Cooper works as a Customer Care Analyst III for Finance - Collections. Their tenure dates to 2023, about 2 years. Tonida earned $53,333 in 2025.
Cashier I/Finance - Collections
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At Finance - Collections, Christina M Wilczynski serves as a Cashier I. They have served since 1974 (about 51 years). Their 2025 pay totaled $53,081.
34133 - Accounting Assistant III/Finance - Collections
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Therese Clavey-Phillips holds the role of 34133 - Accounting Assistant III at Finance - Collections. They have served since 2017 (about 7 years). In 2024, their total compensation was $52,918.
Customer Care Analyst II/Finance - Collections
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Rhonda L Jones is a Customer Care Analyst II at Finance - Collections. Hired in 1995, they have about 30 years of service. 2025 total compensation came to $52,914.
Collection Representative I/Finance - Collections
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Patricia Mcdowell is a Collection Representative I at Finance - Collections. Their tenure dates to 2018, about 3 years. 2021 total compensation came to $52,555.
Na/Finance - Collections
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Nasir Sample is a Na at Finance - Collections. They have served since 2010 (about 13 years). 2023 total compensation came to $52,267.
Customer Care Analyst III/Finance - Collections
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At Finance - Collections, Hope D Jackson serves as a Customer Care Analyst III. They have served since 2009 (about 16 years). Their 2025 pay totaled $52,069.
License Inspections Collections/Finance - Collections
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At Finance - Collections, Charvette E Roundtree serves as a License Inspections Collections. Hired in 2009, they have about 16 years of service. Their 2025 pay totaled $51,887.
34293 - Tax Transfer Clerk I/Finance - Collections
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Angelyta Trusty-Dukes works as a 34293 - Tax Transfer Clerk I for Finance - Collections. Their tenure dates to 2003, about 21 years. Angelyta earned $51,754 in 2024.
34211 - Cashier I/Finance - Collections
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At Finance - Collections, Christina Wilczynski serves as a 34211 - Cashier I. Hired in 1974, they have about 50 years of service. Their 2024 pay totaled $51,717.
Collections Representative II/Finance - Collections
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At Finance - Collections, Jasmine Barber serves as a Collections Representative II. Their tenure dates to 2021, about 4 years. Their 2025 pay totaled $51,676.
Collections Representative II/Finance - Collections
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Jumedia Buchner is a Collections Representative II at Finance - Collections. Hired in 2022, they have about 3 years of service. 2025 total compensation came to $51,637.
34215 - Cashier Supervisor I/Finance - Collections
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Tiffany Donovan holds the role of 34215 - Cashier Supervisor I at Finance - Collections. They have served since 2022 (about 2 years). In 2024, their total compensation was $51,632.
Customer Care Analyst III/Finance - Collections
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Cynthia E Hill holds the role of Customer Care Analyst III at Finance - Collections. They have served since 2017 (about 8 years). In 2025, their total compensation was $51,513.
34264 - Customer Care Analyst II/Finance - Collections
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Benita Dunton holds the role of 34264 - Customer Care Analyst II at Finance - Collections. Their tenure dates to 2000, about 24 years. In 2024, their total compensation was $51,345.
Collections Representative I/Finance - Collections
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Patricia M Mcdowell is a Collections Representative I at Finance - Collections. They have served since 2018 (about 7 years). 2025 total compensation came to $51,264.
License Inspector Collection/Finance - Collections
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At Finance - Collections, Roy Dingle serves as a License Inspector Collection. Their tenure dates to 1989, about 32 years. Their 2021 pay totaled $51,254.
33213 - Office Support Specialist III/Finance - Collections
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Rhonda Jones works as a 33213 - Office Support Specialist III for Finance - Collections. Their tenure dates to 1995, about 29 years. Rhonda earned $51,017 in 2024.
Customer Care Analyst II/Finance - Collections
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Rachel E Mccrae-Mathurin works as a Customer Care Analyst II for Finance - Collections. They have served since 2015 (about 10 years). Rachel earned $51,013 in 2025.
33213 - Office Support Specialist III/Finance - Collections
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Lorraine Clark works as a 33213 - Office Support Specialist III for Finance - Collections. Their tenure dates to 2011, about 11 years. Lorraine earned $50,943 in 2022.
34264 - Customer Care Analyst II/Finance - Collections
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Brandi Barnes is a 34264 - Customer Care Analyst II at Finance - Collections. They have served since 2019 (about 4 years). 2023 total compensation came to $50,773.
34253 - Collections Representative I/Finance - Collections
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Eliose Travers holds the role of 34253 - Collections Representative I at Finance - Collections. Hired in 2007, they have about 17 years of service. In 2024, their total compensation was $50,670.
Customer Care Analyst III/Finance - Collections
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Chainte Brown works as a Customer Care Analyst III for Finance - Collections. They have served since 2001 (about 20 years). Chainte earned $50,597 in 2021.
34264 - Customer Care Analyst II/Finance - Collections
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At Finance - Collections, Sireen Salem serves as a 34264 - Customer Care Analyst II. Their tenure dates to 2017, about 6 years. Their 2023 pay totaled $50,577.
Tax Transfer Clerk I/Finance - Collections
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Stephanie N Grant works as a Tax Transfer Clerk I for Finance - Collections. Their tenure dates to 2019, about 6 years. Stephanie earned $50,565 in 2025.
34265 - Customer Care Analyst III/Finance - Collections
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Joseph Gillespie is a 34265 - Customer Care Analyst III at Finance - Collections. They have served since 2009 (about 14 years). 2023 total compensation came to $50,553.
Office Support Specialist III/Finance - Collections
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Leslie Smith is a Office Support Specialist III at Finance - Collections. Hired in 2003, they have about 18 years of service. 2021 total compensation came to $50,526.
33213 - Office Support Specialist III/Finance - Collections
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Twana Warren holds the role of 33213 - Office Support Specialist III at Finance - Collections. Their tenure dates to 2002, about 21 years. In 2023, their total compensation was $50,511.
Customer Care Analyst III/Finance - Collections
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Micaya Jeffers works as a Customer Care Analyst III for Finance - Collections. Hired in 2021, they have about 4 years of service. Micaya earned $50,419 in 2025.
Collection Representative II/Finance - Collections
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Teresa Boone holds the role of Collection Representative II at Finance - Collections. Their tenure dates to 1994, about 27 years. In 2021, their total compensation was $50,399.
34264 - Customer Care Analyst II/Finance - Collections
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Karen Millings works as a 34264 - Customer Care Analyst II for Finance - Collections. They have served since 2021 (about 3 years). Karen earned $50,385 in 2024.
Office Support Specialist III/Finance - Collections
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At Finance - Collections, Ivry Harris serves as a Office Support Specialist III. They have served since 1991 (about 30 years). Their 2021 pay totaled $50,378.
34265 - Customer Care Analyst III/Finance - Collections
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Victoria Crosby works as a 34265 - Customer Care Analyst III for Finance - Collections. Their tenure dates to 2019, about 5 years. Victoria earned $50,355 in 2024.
Customer Care Analyst II/Finance - Collections
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Morag Payne holds the role of Customer Care Analyst II at Finance - Collections. Their tenure dates to 2013, about 12 years. In 2025, their total compensation was $50,327.
34253 - Collections Representative I/Finance - Collections
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At Finance - Collections, Addie Fuller serves as a 34253 - Collections Representative I. They have served since 2016 (about 8 years). Their 2024 pay totaled $50,109.