City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
Page 1
Customer Care Analyst III/Finance - Collections
Source-specific fields
Roann O Jennings holds the role of Customer Care Analyst III at Finance - Collections. Hired in 2019, they have about 6 years of service. In 2025, their total compensation was $67,791.
Administrative Coordinator/Finance - Collections
Source-specific fields
Michele L Washington works as a Administrative Coordinator for Finance - Collections. They have served since 2019 (about 6 years). Michele earned $67,757 in 2025.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Lorraine E Clark is a Customer Care Analyst III at Finance - Collections. Hired in 2011, they have about 14 years of service. 2025 total compensation came to $67,674.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Roann Jennings holds the role of 34265 - Customer Care Analyst III at Finance - Collections. Hired in 2019, they have about 5 years of service. In 2024, their total compensation was $67,385.
Collections Supervisor II/Finance - Collections
Source-specific fields
Tiffany Donovan holds the role of Collections Supervisor II at Finance - Collections. Hired in 2022, they have about 3 years of service. In 2025, their total compensation was $67,379.
Tax Transfer Clerk I/Finance - Collections
Source-specific fields
Rita A Wright is a Tax Transfer Clerk I at Finance - Collections. They have served since 2017 (about 8 years). 2025 total compensation came to $67,365.
31311 - Administrative Analyst I/Finance - Collections
Source-specific fields
Dawn Cherry works as a 31311 - Administrative Analyst I for Finance - Collections. They have served since 2003 (about 21 years). Dawn earned $67,173 in 2024.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Mrs. Trena Serena Matthews works as a Customer Care Analyst III for Finance - Collections. Their tenure dates to 2008, about 17 years. Mrs. earned $67,027 in 2025.
Administrative Analyst I/Finance - Collections
Source-specific fields
Dawn L Cherry holds the role of Administrative Analyst I at Finance - Collections. Hired in 2003, they have about 22 years of service. In 2025, their total compensation was $66,970.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Twyla R Mccallum is a Customer Care Analyst III at Finance - Collections. Their tenure dates to 2005, about 20 years. 2025 total compensation came to $66,726.
34267 - Customer Care Analyst Supervisor II/Finance - Collections
Source-specific fields
At Finance - Collections, Karen Daugherty serves as a 34267 - Customer Care Analyst Supervisor II. Hired in 1997, they have about 26 years of service. Their 2023 pay totaled $66,464.
Customer Care Analyst III/Finance - Collections
Source-specific fields
At Finance - Collections, Sharon D Gill serves as a Customer Care Analyst III. Their tenure dates to 1998, about 27 years. Their 2025 pay totaled $66,296.
34293 - Tax Transfer Clerk I/Finance - Collections
Source-specific fields
Ateasha Artis works as a 34293 - Tax Transfer Clerk I for Finance - Collections. Their tenure dates to 2020, about 4 years. Ateasha earned $66,250 in 2024.
Parking Fines Supervisor/Finance - Collections
Source-specific fields
Douglas R Smith works as a Parking Fines Supervisor for Finance - Collections. They have served since 2012 (about 13 years). Douglas earned $66,060 in 2025.
Accountant I/Finance - Collections
Source-specific fields
At Finance - Collections, Laverne A Hurd serves as a Accountant I. Hired in 2019, they have about 6 years of service. Their 2025 pay totaled $65,930.
Accounting Systems Analyst (Civil)/Finance - Collections
Source-specific fields
Ifeanyichukwu Egbai is a Accounting Systems Analyst (Civil) at Finance - Collections. They have served since 2011 (about 10 years). 2021 total compensation came to $65,703.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Maria Williams is a 34265 - Customer Care Analyst III at Finance - Collections. They have served since 2015 (about 9 years). 2024 total compensation came to $65,463.
34254 - Collection Representative II/Finance - Collections
Source-specific fields
At Finance - Collections, Jude Jasmin serves as a 34254 - Collection Representative II. Hired in 2002, they have about 20 years of service. Their 2022 pay totaled $65,222.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Sharon Gill is a 34265 - Customer Care Analyst III at Finance - Collections. They have served since 1998 (about 26 years). 2024 total compensation came to $64,533.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Teresa A Boone is a Customer Care Analyst III at Finance - Collections. They have served since 1994 (about 31 years). 2025 total compensation came to $64,531.
Accountant I/Finance - Collections
Source-specific fields
Allen S Aye is a Accountant I at Finance - Collections. They have served since 2020 (about 5 years). 2025 total compensation came to $64,394.
Remittance Supervisor/Finance - Collections
Source-specific fields
Mary Smith is a Remittance Supervisor at Finance - Collections. Their tenure dates to 2002, about 19 years. 2021 total compensation came to $64,253.
34257 - Parking Fines Supervisor/Finance - Collections
Source-specific fields
Douglas Smith is a 34257 - Parking Fines Supervisor at Finance - Collections. Hired in 2012, they have about 12 years of service. 2024 total compensation came to $64,207.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
At Finance - Collections, Trena Matthews serves as a 34265 - Customer Care Analyst III. Hired in 2008, they have about 16 years of service. Their 2024 pay totaled $64,016.
Accounting Assistant III/Finance - Collections
Source-specific fields
Barbara Baker works as a Accounting Assistant III for Finance - Collections. Hired in 1985, they have about 36 years of service. Barbara earned $63,875 in 2021.