City of Baltimore / Finance - Collections
Agency file
The Finance - Collections is a government agency that delivers public services and programs within its jurisdiction.
In 2025, this agency had 117 employees with median total compensation of $51,676; the highest distinct record was $193,659.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2025 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($51,676) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $83,515 — more than 90% of the department; the 10th percentile earns $26,294. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 5 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2021 | $5.9M — | 119 — | $43,114 — |
| 2022 | $6.2M ▲ 5.3% | 136 ▲ 14.3% | $42,506 ▼ 1.4% |
| 2023 | $6.9M ▲ 9.9% | 138 ▲ 1.5% | $48,170 ▲ 13.3% |
| 2024 | $6.6M ▼ 3.8% | 125 ▼ 9.4% | $50,385 ▲ 4.6% |
| 2025 | $6.5M ▼ 1.2% | 117 ▼ 6.4% | $51,676 ▲ 2.6% |
Record list
Page 1
Collections Representative Supervisor/Finance - Collections
Source-specific fields
Pamela D Goodman is a Collections Representative Supervisor at Finance - Collections. They have served since 2007 (about 18 years). 2025 total compensation came to $72,628.
Customer Care Analyst Supervisor II/Finance - Collections
Source-specific fields
Karen A Daugherty holds the role of Customer Care Analyst Supervisor II at Finance - Collections. Their tenure dates to 1997, about 28 years. In 2025, their total compensation was $72,380.
34254 - Collection Representative II/Finance - Collections
Source-specific fields
Ericca Brock is a 34254 - Collection Representative II at Finance - Collections. They have served since 2011 (about 12 years). 2023 total compensation came to $71,439.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Bridget Tionette Lawrence works as a Customer Care Analyst III for Finance - Collections. Their tenure dates to 1996, about 29 years. Bridget earned $71,404 in 2025.
34265 - Customer Care Analyst III/Finance - Collections
Source-specific fields
Daviett Elliott-Bowman works as a 34265 - Customer Care Analyst III for Finance - Collections. Their tenure dates to 2015, about 9 years. Daviett earned $71,398 in 2024.
34294 - Tax Transfer Clerk II/Finance - Collections
Source-specific fields
Angel Spruill is a 34294 - Tax Transfer Clerk II at Finance - Collections. They have served since 2010 (about 14 years). 2024 total compensation came to $70,454.
31100 - Administrative Coordinator/Finance - Collections
Source-specific fields
Michele Washington holds the role of 31100 - Administrative Coordinator at Finance - Collections. Their tenure dates to 2019, about 5 years. In 2024, their total compensation was $70,421.
Customer Care Analyst III/Finance - Collections
Source-specific fields
At Finance - Collections, Kimberly Ann Jones serves as a Customer Care Analyst III. Their tenure dates to 2009, about 16 years. Their 2025 pay totaled $69,948.
34267 - Customer Care Analyst Supervisor II/Finance - Collections
Source-specific fields
At Finance - Collections, Karen Daugherty serves as a 34267 - Customer Care Analyst Supervisor II. They have served since 1997 (about 27 years). Their 2024 pay totaled $69,890.
Collections Supervisor II/Finance - Collections
Source-specific fields
Jeanette Walker holds the role of Collections Supervisor II at Finance - Collections. Their tenure dates to 1997, about 24 years. In 2021, their total compensation was $69,541.
34254 - Collections Representative II/Finance - Collections
Source-specific fields
Ericca Brock is a 34254 - Collections Representative II at Finance - Collections. They have served since 2011 (about 13 years). 2024 total compensation came to $69,282.
Tax Transfer Clerk I/Finance - Collections
Source-specific fields
Angel Spruill works as a Tax Transfer Clerk I for Finance - Collections. Hired in 2010, they have about 11 years of service. Angel earned $69,035 in 2021.
Customer Care Analyst III/Finance - Collections
Source-specific fields
Ivry L Harris holds the role of Customer Care Analyst III at Finance - Collections. Their tenure dates to 1991, about 34 years. In 2025, their total compensation was $68,934.
34151 - Accounting Systems Analyst (Civil)/Finance - Collections
Source-specific fields
At Finance - Collections, Ifeanyichukwu Egbai serves as a 34151 - Accounting Systems Analyst (Civil). Their tenure dates to 2017, about 6 years. Their 2023 pay totaled $68,397.
Collections Supervisor II/Finance - Collections
Source-specific fields
At Finance - Collections, Dawn Cherry serves as a Collections Supervisor II. Their tenure dates to 2003, about 18 years. Their 2021 pay totaled $68,379.