City of Baltimore / Fire Department (604) / 911 Operator
Job-title file
Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.
69 employees hold this title in Fire Department (604). Median total compensation for the role is $61,518, below the department median of $61,924.
What the records show
How total compensation varies among the 69 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Public Safety Telecommunicators — about 780 people — is $61,080. Fire Department (604) pays a median base salary of $59,771 for this role, 2% below that figure — about the 46th percentile of local pay for the occupation.
The bar is the range of annual wages for Public Safety Telecommunicators across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fire Department (604)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Public Safety Telecommunicators — about 102,500 people — is $53,040. Fire Department (604)’s median base salary is 13% above that national figure, about the 65th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 98 of 103 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Fire Department (604) is $59,214, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
911 Operator is held in 5 City of Baltimore departments. In Fire Department (604), the median of $61,518 ranks #2 of 5.
Median total compensation for the 911 Operator role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $51,529 ranks #2 of 2. See 911 Operator across all of City of Baltimore →
Median total compensation for comparable 911 Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
911 Operator/Fire Department (604)
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Donte Andrews holds the role of 911 Operator at Fire Department (604). Hired in 2015, they have about 5 years of service. In 2020, their total compensation was $83,688.
911 Operator/Fire Department (604)
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At Fire Department (604), Laura Washington serves as a 911 Operator. Hired in 1980, they have about 40 years of service. Their 2020 pay totaled $78,325.
911 Operator/Fire Department (604)
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At Fire Department (604), Charlene Brown serves as a 911 Operator. Their tenure dates to 1990, about 30 years. Their 2020 pay totaled $77,383.
911 Operator/Fire Department (604)
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Robert Wright works as a 911 Operator for Fire Department (604). Their tenure dates to 2017, about 3 years. Robert earned $77,357 in 2020.
911 Operator/Fire Department (604)
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Charlene Walker is a 911 Operator at Fire Department (604). They have served since 2012 (about 8 years). 2020 total compensation came to $76,190.
911 Operator/Fire Department (604)
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At Fire Department (604), Latonya Anderson serves as a 911 Operator. Hired in 2016, they have about 4 years of service. Their 2020 pay totaled $75,905.
911 Operator/Fire Department (604)
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At Fire Department (604), Danna Claiborne serves as a 911 Operator. Their tenure dates to 2006, about 14 years. Their 2020 pay totaled $74,643.
911 Operator/Fire Department (604)
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Sharon Patillo holds the role of 911 Operator at Fire Department (604). They have served since 1996 (about 24 years). In 2020, their total compensation was $74,044.
911 Operator/Fire Department (604)
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Kimberly Jenkins holds the role of 911 Operator at Fire Department (604). They have served since 2012 (about 8 years). In 2020, their total compensation was $71,862.
911 Operator/Fire Department (604)
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Renee Rivers works as a 911 Operator for Fire Department (604). Their tenure dates to 1997, about 23 years. Renee earned $71,841 in 2020.
911 Operator/Fire Department (604)
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Nettie Harris holds the role of 911 Operator at Fire Department (604). Hired in 2002, they have about 18 years of service. In 2020, their total compensation was $70,942.
911 Operator/Fire Department (604)
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At Fire Department (604), Eleanor Mccullough serves as a 911 Operator. Hired in 2005, they have about 12 years of service. Their 2017 pay totaled $70,224.
911 Operator/Fire Department (604)
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At Fire Department (604), Loulinda House serves as a 911 Operator. Hired in 2007, they have about 13 years of service. Their 2020 pay totaled $68,459.
911 Operator/Fire Department (604)
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Eric Williams holds the role of 911 Operator at Fire Department (604). Hired in 1986, they have about 34 years of service. In 2020, their total compensation was $67,365.
911 Operator/Fire Department (604)
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Victoria Cromwell is a 911 Operator at Fire Department (604). Hired in 2015, they have about 5 years of service. 2020 total compensation came to $67,151.
911 Operator/Fire Department (604)
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At Fire Department (604), Troy Boyd serves as a 911 Operator. Their tenure dates to 2003, about 17 years. Their 2020 pay totaled $66,732.
911 Operator/Fire Department (604)
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Tameka Deans holds the role of 911 Operator at Fire Department (604). Hired in 2013, they have about 7 years of service. In 2020, their total compensation was $66,543.
911 Operator/Fire Department (604)
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Elisa Smallwood holds the role of 911 Operator at Fire Department (604). Their tenure dates to 1997, about 23 years. In 2020, their total compensation was $66,045.
911 Operator/Fire Department (604)
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Linda Smith works as a 911 Operator for Fire Department (604). They have served since 1985 (about 35 years). Linda earned $65,817 in 2020.
911 Operator/Fire Department (604)
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Valerie Triplin holds the role of 911 Operator at Fire Department (604). Their tenure dates to 1986, about 34 years. In 2020, their total compensation was $65,755.
911 Operator/Fire Department (604)
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Laura Meyers holds the role of 911 Operator at Fire Department (604). Hired in 1995, they have about 25 years of service. In 2020, their total compensation was $65,601.
911 Operator/Fire Department (604)
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Cynthia Manning is a 911 Operator at Fire Department (604). They have served since 2001 (about 19 years). 2020 total compensation came to $64,977.
911 Operator/Fire Department (604)
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Princess Logan is a 911 Operator at Fire Department (604). Hired in 2006, they have about 14 years of service. 2020 total compensation came to $64,727.
911 Operator/Fire Department (604)
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Curray Richburg holds the role of 911 Operator at Fire Department (604). Hired in 1985, they have about 33 years of service. In 2018, their total compensation was $64,317.
911 Operator/Fire Department (604)
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Elizabeth Edmond holds the role of 911 Operator at Fire Department (604). Hired in 1997, they have about 23 years of service. In 2020, their total compensation was $64,203.
911 Operator/Fire Department (604)
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At Fire Department (604), Anthony Jones serves as a 911 Operator. They have served since 1995 (about 25 years). Their 2020 pay totaled $63,623.
911 Operator/Fire Department (604)
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At Fire Department (604), Ashley Allen serves as a 911 Operator. Hired in 2012, they have about 8 years of service. Their 2020 pay totaled $63,494.
911 Operator/Fire Department (604)
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Joeann Mackall works as a 911 Operator for Fire Department (604). Their tenure dates to 1987, about 33 years. Joeann earned $62,953 in 2020.
911 Operator/Fire Department (604)
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Sharon Abdullahi is a 911 Operator at Fire Department (604). They have served since 2004 (about 16 years). 2020 total compensation came to $62,642.
911 Operator/Fire Department (604)
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At Fire Department (604), Linda Chapple serves as a 911 Operator. They have served since 1988 (about 32 years). Their 2020 pay totaled $62,299.
911 Operator/Fire Department (604)
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Jason Taylor works as a 911 Operator for Fire Department (604). Their tenure dates to 1997, about 23 years. Jason earned $62,199 in 2020.
911 Operator/Fire Department (604)
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Linda Snowden is a 911 Operator at Fire Department (604). Their tenure dates to 2006, about 14 years. 2020 total compensation came to $61,924.
911 Operator/Fire Department (604)
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Brittany Hemmingway is a 911 Operator at Fire Department (604). Hired in 2012, they have about 8 years of service. 2020 total compensation came to $61,607.
911 Operator/Fire Department (604)
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Hope Jacobs is a 911 Operator at Fire Department (604). Hired in 1995, they have about 25 years of service. 2020 total compensation came to $61,582.
911 Operator/Fire Department (604)
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At Fire Department (604), Bernice Neill serves as a 911 Operator. Their tenure dates to 1999, about 21 years. Their 2020 pay totaled $61,518.
911 Operator/Fire Department (604)
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At Fire Department (604), Rosalind Jones serves as a 911 Operator. Their tenure dates to 2004, about 16 years. Their 2020 pay totaled $61,244.
911 Operator/Fire Department (604)
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Jennifer Joyner holds the role of 911 Operator at Fire Department (604). They have served since 1998 (about 20 years). In 2018, their total compensation was $60,669.
911 Operator/Fire Department (604)
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Sabrina Williams is a 911 Operator at Fire Department (604). Their tenure dates to 2017, about 3 years. 2020 total compensation came to $59,933.
911 Operator/Fire Department (604)
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Sheila Freeman-Mcnair holds the role of 911 Operator at Fire Department (604). They have served since 2016 (about 4 years). In 2020, their total compensation was $59,875.
911 Operator/Fire Department (604)
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Barbara Thomas holds the role of 911 Operator at Fire Department (604). Hired in 2005, they have about 15 years of service. In 2020, their total compensation was $59,668.