City of Baltimore / Fire Department / 911 Operator
Job-title file
Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.
77 employees hold this title in Fire Department. Median total compensation for the role is $67,602, below the department median of $118,399.
What the records show
How total compensation varies among the 77 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Public Safety Telecommunicators — about 780 people — is $61,080. Fire Department pays a median base salary of $68,370 for this role, 12% above that figure — about the 69th percentile of local pay for the occupation.
The bar is the range of annual wages for Public Safety Telecommunicators across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fire Department’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Public Safety Telecommunicators — about 102,500 people — is $53,040. Fire Department’s median base salary is 29% above that national figure, about the 79th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 140 of 152 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Fire Department is $67,728, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
911 Operator is held in 5 City of Baltimore departments. In Fire Department, the median of $67,602 ranks #1 of 5.
Median total compensation for the 911 Operator role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $51,529 ranks #2 of 2. See 911 Operator across all of City of Baltimore →
Median total compensation for comparable 911 Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
Page 1
911 Operator/Fire Department
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At Fire Department, Robert Wright serves as a 911 Operator. They have served since 2017 (about 4 years). Their 2021 pay totaled $109,330.
911 Operator/Fire Department
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Danna Claiborne is a 911 Operator at Fire Department. Their tenure dates to 2006, about 15 years. 2021 total compensation came to $102,002.
911 Operator/Fire Department
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At Fire Department, Thomas Moore serves as a 911 Operator. Hired in 2006, they have about 15 years of service. Their 2021 pay totaled $92,717.
911 Operator/Fire Department
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Latonya Anderson is a 911 Operator at Fire Department. They have served since 2016 (about 5 years). 2021 total compensation came to $90,378.
911 Operator/Fire Department
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Laura Washington holds the role of 911 Operator at Fire Department. Hired in 1980, they have about 41 years of service. In 2021, their total compensation was $82,947.
911 Operator/Fire Department
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Donte Andrews holds the role of 911 Operator at Fire Department. Hired in 2015, they have about 6 years of service. In 2021, their total compensation was $81,973.
911 Operator/Fire Department
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Sheila Freeman-Mcnair works as a 911 Operator for Fire Department. They have served since 2016 (about 5 years). Sheila earned $81,531 in 2021.
911 Operator/Fire Department
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Charlene Walker is a 911 Operator at Fire Department. Hired in 2012, they have about 9 years of service. 2021 total compensation came to $81,200.
911 Operator/Fire Department
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Sharon Patillo works as a 911 Operator for Fire Department. They have served since 1996 (about 25 years). Sharon earned $81,186 in 2021.
911 Operator/Fire Department
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At Fire Department, Tirokah Williams serves as a 911 Operator. Their tenure dates to 2006, about 15 years. Their 2021 pay totaled $79,878.
911 Operator/Fire Department
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At Fire Department, Jasmine Fountain serves as a 911 Operator. Their tenure dates to 2006, about 15 years. Their 2021 pay totaled $79,045.
911 Operator/Fire Department
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At Fire Department, Sharonda Myrick serves as a 911 Operator. Their tenure dates to 2013, about 8 years. Their 2021 pay totaled $78,968.
911 Operator/Fire Department
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Troy Boyd works as a 911 Operator for Fire Department. Their tenure dates to 2003, about 18 years. Troy earned $78,642 in 2021.
911 Operator/Fire Department
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Charlene Brown holds the role of 911 Operator at Fire Department. Their tenure dates to 1990, about 31 years. In 2021, their total compensation was $75,963.
911 Operator/Fire Department
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Laura Meyers is a 911 Operator at Fire Department. Hired in 1995, they have about 26 years of service. 2021 total compensation came to $75,369.
911 Operator/Fire Department
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At Fire Department, Gin Gantt serves as a 911 Operator. They have served since 2005 (about 16 years). Their 2021 pay totaled $75,169.
911 Operator/Fire Department
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Sabrina Williams is a 911 Operator at Fire Department. Hired in 2017, they have about 4 years of service. 2021 total compensation came to $74,001.
911 Operator/Fire Department
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Simika Sutton is a 911 Operator at Fire Department. Their tenure dates to 2017, about 4 years. 2021 total compensation came to $73,869.
911 Operator/Fire Department
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Nettie Harris holds the role of 911 Operator at Fire Department. Their tenure dates to 2002, about 19 years. In 2021, their total compensation was $73,539.
911 Operator/Fire Department
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Eric Williams holds the role of 911 Operator at Fire Department. They have served since 1986 (about 35 years). In 2021, their total compensation was $72,930.
911 Operator/Fire Department
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Victoria Cromwell is a 911 Operator at Fire Department. Their tenure dates to 2015, about 6 years. 2021 total compensation came to $72,917.
911 Operator/Fire Department
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Elisa Smallwood holds the role of 911 Operator at Fire Department. Their tenure dates to 1997, about 24 years. In 2021, their total compensation was $71,968.
911 Operator/Fire Department
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Tameka Deans works as a 911 Operator for Fire Department. They have served since 2013 (about 8 years). Tameka earned $71,235 in 2021.
911 Operator/Fire Department
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Valerie Triplin is a 911 Operator at Fire Department. They have served since 1986 (about 35 years). 2021 total compensation came to $70,764.
911 Operator/Fire Department
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Rosalind Jones holds the role of 911 Operator at Fire Department. Their tenure dates to 2004, about 17 years. In 2021, their total compensation was $70,645.
911 Operator/Fire Department
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Loulinda House is a 911 Operator at Fire Department. Their tenure dates to 2007, about 14 years. 2021 total compensation came to $70,562.
911 Operator/Fire Department
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At Fire Department, Linda Snowden serves as a 911 Operator. Hired in 2006, they have about 15 years of service. Their 2021 pay totaled $70,048.
911 Operator/Fire Department
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Brittany Hemmingway works as a 911 Operator for Fire Department. They have served since 2012 (about 9 years). Brittany earned $69,829 in 2021.
911 Operator/Fire Department
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Elizabeth Edmond is a 911 Operator at Fire Department. They have served since 1997 (about 24 years). 2021 total compensation came to $69,729.
911 Operator/Fire Department
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Tonya Walker holds the role of 911 Operator at Fire Department. They have served since 2008 (about 13 years). In 2021, their total compensation was $68,931.
911 Operator/Fire Department
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At Fire Department, Sally Payton serves as a 911 Operator. Hired in 1993, they have about 28 years of service. Their 2021 pay totaled $68,928.
911 Operator/Fire Department
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Sharon Abdullahi holds the role of 911 Operator at Fire Department. Hired in 2004, they have about 17 years of service. In 2021, their total compensation was $68,387.
911 Operator/Fire Department
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At Fire Department, Jason Taylor serves as a 911 Operator. Their tenure dates to 1997, about 24 years. Their 2021 pay totaled $68,012.
911 Operator/Fire Department
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Wanda Davis holds the role of 911 Operator at Fire Department. They have served since 1997 (about 24 years). In 2021, their total compensation was $67,997.
911 Operator/Fire Department
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Hope Jacobs works as a 911 Operator for Fire Department. Their tenure dates to 1995, about 26 years. Hope earned $67,987 in 2021.
911 Operator/Fire Department
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Brandon Hinkhaus is a 911 Operator at Fire Department. Their tenure dates to 2013, about 8 years. 2021 total compensation came to $67,942.
911 Operator/Fire Department
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Bernice Neill is a 911 Operator at Fire Department. They have served since 1999 (about 22 years). 2021 total compensation came to $67,752.
911 Operator/Fire Department
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June Jones holds the role of 911 Operator at Fire Department. They have served since 1998 (about 23 years). In 2021, their total compensation was $67,703.
911 Operator/Fire Department
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Anthony Jones works as a 911 Operator for Fire Department. Hired in 1995, they have about 26 years of service. Anthony earned $67,602 in 2021.
911 Operator/Fire Department
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Jamiera Ash works as a 911 Operator for Fire Department. Their tenure dates to 2017, about 4 years. Jamiera earned $67,597 in 2021.