City of Baltimore / Police Department / 911 Operator
Job-title file
Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.
90 employees hold this title in Police Department. Median total compensation for the role is $40,451, below the department median of $118,854.
What the records show
How total compensation varies among the 90 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Public Safety Telecommunicators — about 780 people — is $61,080. Police Department pays a median base salary of $41,549 for this role, 32% below that figure — below the 10th percentile of local pay for the occupation.
The bar is the range of annual wages for Public Safety Telecommunicators across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Police Department’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Public Safety Telecommunicators — about 102,500 people — is $53,040. Police Department’s median base salary is 22% below that national figure, about the 18th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 74 of 90 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Police Department is $40,451, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
911 Operator is held in 5 City of Baltimore departments. In Police Department, the median of $40,451 ranks #5 of 5.
Median total compensation for the 911 Operator role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $51,529 ranks #2 of 2. See 911 Operator across all of City of Baltimore →
Median total compensation for comparable 911 Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
Page 1
911 Operator/Police Department
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At Police Department, Joeann Mackall serves as a 911 Operator. They have served since 1987 (about 25 years). Their 2012 pay totaled $67,567.
911 Operator/Police Department
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Patrice Williams is a 911 Operator at Police Department. Their tenure dates to 2007, about 5 years. 2012 total compensation came to $63,557.
911 Operator/Police Department
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Barbara Bright works as a 911 Operator for Police Department. Hired in 1986, they have about 26 years of service. Barbara earned $58,282 in 2012.
911 Operator/Police Department
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Charlene Brown works as a 911 Operator for Police Department. Hired in 1990, they have about 22 years of service. Charlene earned $54,321 in 2012.
911 Operator/Police Department
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Curray Richburg works as a 911 Operator for Police Department. Hired in 1985, they have about 27 years of service. Curray earned $53,329 in 2012.
911 Operator/Police Department
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Sylvia Turner works as a 911 Operator for Police Department. Hired in 2005, they have about 7 years of service. Sylvia earned $51,555 in 2012.
911 Operator/Police Department
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Rosalind Jones works as a 911 Operator for Police Department. They have served since 2004 (about 8 years). Rosalind earned $51,029 in 2012.
911 Operator/Police Department
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Mary Whitley works as a 911 Operator for Police Department. Their tenure dates to 2004, about 8 years. Mary earned $50,881 in 2012.
911 Operator/Police Department
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Sharon Abdullahi works as a 911 Operator for Police Department. Their tenure dates to 2004, about 8 years. Sharon earned $50,087 in 2012.
911 Operator/Police Department
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Thomas Moore Jr is a 911 Operator at Police Department. Their tenure dates to 2006, about 6 years. 2012 total compensation came to $49,262.
911 Operator/Police Department
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At Police Department, Glenda Thompson serves as a 911 Operator. They have served since 1986 (about 26 years). Their 2012 pay totaled $47,970.
911 Operator/Police Department
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Laura Washington works as a 911 Operator for Police Department. Hired in 1980, they have about 32 years of service. Laura earned $47,699 in 2012.
911 Operator/Police Department
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Laura Meyers works as a 911 Operator for Police Department. They have served since 1995 (about 17 years). Laura earned $47,479 in 2012.
911 Operator/Police Department
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Barbara Croslin is a 911 Operator at Police Department. Hired in 1988, they have about 24 years of service. 2012 total compensation came to $47,237.
911 Operator/Police Department
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Depree Hugh works as a 911 Operator for Police Department. They have served since 2007 (about 5 years). Depree earned $46,735 in 2012.
911 Operator/Police Department
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Linda Chapple holds the role of 911 Operator at Police Department. Their tenure dates to 1988, about 24 years. In 2012, their total compensation was $46,035.
911 Operator/Police Department
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Tonya Green works as a 911 Operator for Police Department. They have served since 2008 (about 4 years). Tonya earned $45,876 in 2012.
911 Operator/Police Department
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Anika Mccready works as a 911 Operator for Police Department. Their tenure dates to 1997, about 15 years. Anika earned $45,830 in 2012.
911 Operator/Police Department
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Wanda Davis holds the role of 911 Operator at Police Department. They have served since 1997 (about 15 years). In 2012, their total compensation was $45,230.
911 Operator/Police Department
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At Police Department, Eric Williams serves as a 911 Operator. Hired in 1986, they have about 26 years of service. Their 2012 pay totaled $45,117.
911 Operator/Police Department
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Cheryl Hargrove holds the role of 911 Operator at Police Department. They have served since 1998 (about 14 years). In 2012, their total compensation was $44,129.
911 Operator/Police Department
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At Police Department, Evoria Drake serves as a 911 Operator. Hired in 1988, they have about 24 years of service. Their 2012 pay totaled $43,948.
911 Operator/Police Department
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Valerie Triplin holds the role of 911 Operator at Police Department. Their tenure dates to 1986, about 26 years. In 2012, their total compensation was $43,742.
911 Operator/Police Department
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At Police Department, Renee White serves as a 911 Operator. Hired in 1987, they have about 25 years of service. Their 2012 pay totaled $43,454.
911 Operator/Police Department
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Tirokah Williams is a 911 Operator at Police Department. Their tenure dates to 2006, about 6 years. 2012 total compensation came to $43,328.
911 Operator/Police Department
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At Police Department, Linda Smith serves as a 911 Operator. Their tenure dates to 1985, about 27 years. Their 2012 pay totaled $43,070.
911 Operator/Police Department
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Eneida Gonzalez holds the role of 911 Operator at Police Department. They have served since 2003 (about 9 years). In 2012, their total compensation was $42,910.
911 Operator/Police Department
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Robin Goodwin is a 911 Operator at Police Department. Their tenure dates to 2005, about 7 years. 2012 total compensation came to $42,849.
911 Operator/Police Department
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Cynthia Manning is a 911 Operator at Police Department. They have served since 2001 (about 11 years). 2012 total compensation came to $42,817.
911 Operator/Police Department
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Emma Garrison holds the role of 911 Operator at Police Department. They have served since 1988 (about 24 years). In 2012, their total compensation was $42,392.
911 Operator/Police Department
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At Police Department, Cynthia Hailey serves as a 911 Operator. Their tenure dates to 1987, about 25 years. Their 2012 pay totaled $42,214.
911 Operator/Police Department
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Kenneth Mcdowell holds the role of 911 Operator at Police Department. They have served since 1987 (about 25 years). In 2012, their total compensation was $42,187.
911 Operator/Police Department
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At Police Department, Tinesia Taylor serves as a 911 Operator. They have served since 2003 (about 9 years). Their 2012 pay totaled $42,100.
911 Operator/Police Department
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Elisa Smallwood is a 911 Operator at Police Department. Hired in 1997, they have about 15 years of service. 2012 total compensation came to $41,921.
911 Operator/Police Department
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Nettie Harris holds the role of 911 Operator at Police Department. Their tenure dates to 2002, about 10 years. In 2012, their total compensation was $41,813.
911 Operator/Police Department
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At Police Department, Christine Smith serves as a 911 Operator. Hired in 2005, they have about 7 years of service. Their 2012 pay totaled $41,802.
911 Operator/Police Department
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At Police Department, Sally Payton serves as a 911 Operator. Hired in 1993, they have about 19 years of service. Their 2012 pay totaled $41,635.
911 Operator/Police Department
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Dana Moody works as a 911 Operator for Police Department. Hired in 2005, they have about 7 years of service. Dana earned $41,463 in 2012.
911 Operator/Police Department
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Danna Claiborne is a 911 Operator at Police Department. Their tenure dates to 2006, about 6 years. 2012 total compensation came to $41,276.
911 Operator/Police Department
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Rosemary Schempp is a 911 Operator at Police Department. They have served since 1985 (about 27 years). 2012 total compensation came to $41,116.