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City of Baltimore / General Services (100)

Agency file

General Services (100)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The General Services (100) provides central administrative services — personnel, procurement, facilities, and internal operations.

In 2020, this agency had 34 employees with median total compensation of $45,773; the highest distinct record was $180,155.

Year
2020
Total payroll
$1.8M
Employees
34
Median total
$45,773
Highest record
$180,155

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 34 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($45,773) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$52,026 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,429
$19,152
$45,773
$78,722
$108,114

The pay ladder for this department. Someone at the 90th percentile earns $108,114 — more than 90% of the department; the 10th percentile earns $8,429. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.2M
28
$37,675
2015
$1.6M
32.7%
35
25.0%
$40,997
8.8%
2016
$1.8M
14.0%
34
2.9%
$49,645
21.1%
2017
$1.8M
0.7%
35
2.9%
$48,425
2.5%
2018
$2.1M
15.2%
35
±0%
$59,886
23.7%
2019
$1.7M
18.7%
30
14.3%
$57,003
4.8%
2020
$1.8M
3.8%
34
13.3%
$45,773
19.7%

Record list

Employees

Page 1

Chichi Nyagah-Nash

Executive Director III/General Services (100)

2020 total comp
$180,155
Base pay
$180,155
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$180,155
Hire date
2012-04-24

Source-specific fields

Agencyid
A85
Annualsalary
179836
Employee ID
148941

Chichi Nyagah-Nash works as a Executive Director III for General Services (100). Their tenure dates to 2012, about 8 years. Chichi earned $180,155 in 2020.

Steven Sharkey

Executive Director III/General Services (100)

2018 total comp
$156,777
Base pay
$156,777
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$156,777
Hire date
2005-08-29

Source-specific fields

Agencyid
A85
Annualsalary
159600
Employee ID
120923

At General Services (100), Steven Sharkey serves as a Executive Director III. Hired in 2005, they have about 13 years of service. Their 2018 pay totaled $156,777.

Benjamin Brosch

Operations Manager II/General Services (100)

2020 total comp
$124,765
Base pay
$124,765
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$124,765
Hire date
2010-08-23

Source-specific fields

Agencyid
A85
Annualsalary
125669
Employee ID
139346

Benjamin Brosch is a Operations Manager II at General Services (100). Hired in 2010, they have about 10 years of service. 2020 total compensation came to $124,765.

Catherine Burns

Operations Manager I/General Services (100)

2020 total comp
$124,596
Base pay
$124,596
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$124,596
Hire date
2009-05-28

Source-specific fields

Agencyid
A85
Annualsalary
126820
Employee ID
139777

Catherine Burns holds the role of Operations Manager I at General Services (100). Their tenure dates to 2009, about 11 years. In 2020, their total compensation was $124,596.

Gary Holland

Operations Director I/General Services (100)

2018 total comp
$120,825
Base pay
$120,825
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$120,825
Hire date
2012-12-27

Source-specific fields

Agencyid
A85
Annualsalary
127000
Employee ID
115736

At General Services (100), Gary Holland serves as a Operations Director I. Their tenure dates to 2012, about 6 years. Their 2018 pay totaled $120,825.

David Cunningham

Executive Level II/General Services (100)

2013 total comp
$110,757
Base pay
$110,757
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$110,757
Hire date
1989-10-16

Source-specific fields

Agencyid
A85
Annualsalary
109584
Employee ID
34592

At General Services (100), David Cunningham serves as a Executive Level II. Hired in 1989, they have about 24 years of service. Their 2013 pay totaled $110,757.

Benjamin Brosch

Operations Officer V/General Services (100)

2018 total comp
$109,044
Base pay
$109,044
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$109,044
Hire date
2010-08-23

Source-specific fields

Agencyid
A85
Annualsalary
110300
Employee ID
111473

Benjamin Brosch holds the role of Operations Officer V at General Services (100). They have served since 2010 (about 8 years). In 2018, their total compensation was $109,044.

Babila Lima

Operations Officer V/General Services (100)

2020 total comp
$108,114
Base pay
$108,114
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$108,114
Hire date
2007-01-29

Source-specific fields

Agencyid
A85
Annualsalary
113113
Employee ID
146879

Babila Lima holds the role of Operations Officer V at General Services (100). Their tenure dates to 2007, about 13 years. In 2020, their total compensation was $108,114.

Steven Sharkey

Executive Level III/General Services (100)

2013 total comp
$99,163
Base pay
$99,163
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$99,163
Hire date
2005-08-29

Source-specific fields

Agencyid
A85
Annualsalary
112200
Employee ID
45829

Steven Sharkey holds the role of Executive Level III at General Services (100). They have served since 2005 (about 8 years). In 2013, their total compensation was $99,163.

Catherine Burns

Operations Officer V/General Services (100)

2019 total comp
$97,501
Base pay
$97,501
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$97,501
Hire date
2009-05-28

Source-specific fields

Agencyid
A85
Annualsalary
112468
Employee ID
125483

Catherine Burns works as a Operations Officer V for General Services (100). Hired in 2009, they have about 10 years of service. Catherine earned $97,501 in 2019.

Kagesta Cupid

Agency IT Supv/Project Manager/General Services (100)

2020 total comp
$96,639
Base pay
$96,639
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$96,639
Hire date
2005-09-29

Source-specific fields

Agencyid
A85
Annualsalary
98784
Employee ID
141149

Kagesta Cupid holds the role of Agency IT Supv/Project Manager at General Services (100). They have served since 2005 (about 15 years). In 2020, their total compensation was $96,639.

John Kirk

Operations Officer V/General Services (100)

2020 total comp
$86,832
Base pay
$86,832
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$86,832
Hire date
2013-06-01

Source-specific fields

Agencyid
A85
Annualsalary
95000
Employee ID
146297

John Kirk holds the role of Operations Officer V at General Services (100). Hired in 2013, they have about 7 years of service. In 2020, their total compensation was $86,832.

Constance Wilkerson

Operations Officer V/General Services (100)

2016 total comp
$82,282
Base pay
$82,282
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$82,282
Hire date
1983-04-04

Source-specific fields

Agencyid
A85
Annualsalary
82300
Employee ID
95859

Constance Wilkerson works as a Operations Officer V for General Services (100). Hired in 1983, they have about 33 years of service. Constance earned $82,282 in 2016.

Brian Lasan

Operations Officer I/General Services (100)

2020 total comp
$82,056
Base pay
$82,056
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$82,056
Hire date
2015-02-02

Source-specific fields

Agencyid
A85
Annualsalary
82813
Employee ID
146568

At General Services (100), Brian Lasan serves as a Operations Officer I. Hired in 2015, they have about 5 years of service. Their 2020 pay totaled $82,056.

William Merritt

Contract Service Specialist II/General Services (100)

2013 total comp
$81,768
Base pay
$81,768
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$81,768
Hire date
2009-09-28

Source-specific fields

Agencyid
A85
Annualsalary
104000
Employee ID
42410

William Merritt is a Contract Service Specialist II at General Services (100). Their tenure dates to 2009, about 4 years. 2013 total compensation came to $81,768.

Troy King

Operations Officer III/General Services (100)

2020 total comp
$80,224
Base pay
$80,224
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$80,224
Hire date
2012-11-26

Source-specific fields

Agencyid
A85
Annualsalary
92000
Employee ID
146281

Troy King is a Operations Officer III at General Services (100). Hired in 2012, they have about 8 years of service. 2020 total compensation came to $80,224.

Erica Luckett

HR Business Partner/General Services (100)

2020 total comp
$78,722
Base pay
$78,722
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$78,722
Hire date
2005-11-25

Source-specific fields

Agencyid
A85
Annualsalary
80234
Employee ID
147088

Erica Luckett works as a HR Business Partner for General Services (100). Their tenure dates to 2005, about 15 years. Erica earned $78,722 in 2020.

Catherine Burns

HR Business Partner/General Services (100)

2018 total comp
$77,247
Base pay
$77,247
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$77,247
Hire date
2009-05-28

Source-specific fields

Agencyid
A85
Annualsalary
78500
Employee ID
111792

Catherine Burns holds the role of HR Business Partner at General Services (100). Their tenure dates to 2009, about 9 years. In 2018, their total compensation was $77,247.

Tereina Galloway

Operations Officer I/General Services (100)

2019 total comp
$75,424
Base pay
$75,424
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,424
Hire date
2007-01-02

Source-specific fields

Agencyid
A85
Annualsalary
78520
Employee ID
128010

At General Services (100), Tereina Galloway serves as a Operations Officer I. Hired in 2007, they have about 12 years of service. Their 2019 pay totaled $75,424.

Constance Wilkerson

Administrative Officer III/General Services (100)

2013 total comp
$73,671
Base pay
$73,671
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,671
Hire date
1983-04-04

Source-specific fields

Agencyid
A85
Annualsalary
74100
Employee ID
48749

Constance Wilkerson holds the role of Administrative Officer III at General Services (100). They have served since 1983 (about 30 years). In 2013, their total compensation was $73,671.

Willem Elsevier

Design Planner II/General Services (100)

2019 total comp
$73,669
Base pay
$73,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,669
Hire date
2010-11-04

Source-specific fields

Agencyid
A85
Annualsalary
73783
Employee ID
127391

Willem Elsevier holds the role of Design Planner II at General Services (100). Hired in 2010, they have about 9 years of service. In 2019, their total compensation was $73,669.

Gilbert Hall Iii

Agency IT Specialist II/General Services (100)

2020 total comp
$72,151
Base pay
$72,151
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$72,151
Hire date
2006-06-29

Source-specific fields

Agencyid
A85
Annualsalary
71204
Employee ID
143915

Gilbert Hall Iii is a Agency IT Specialist II at General Services (100). Their tenure dates to 2006, about 14 years. 2020 total compensation came to $72,151.

Troy King

Fiscal Supervisor/General Services (100)

2019 total comp
$71,195
Base pay
$71,195
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$71,195
Hire date
2012-11-26

Source-specific fields

Agencyid
A85
Annualsalary
71000
Employee ID
130626

Troy King holds the role of Fiscal Supervisor at General Services (100). They have served since 2012 (about 7 years). In 2019, their total compensation was $71,195.

Donita Stewart

Accountant Supervisor/General Services (100)

2016 total comp
$70,952
Base pay
$70,952
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$70,952
Hire date
1984-01-16

Source-specific fields

Agencyid
A85
Annualsalary
70700
Employee ID
94428

Donita Stewart holds the role of Accountant Supervisor at General Services (100). Hired in 1984, they have about 32 years of service. In 2016, their total compensation was $70,952.

Jackson Gilman-Forlini

Historic Preservation Officer/General Services (100)

2019 total comp
$70,341
Base pay
$70,341
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$70,341
Hire date
2012-10-05

Source-specific fields

Agencyid
A85
Annualsalary
75773
Employee ID
128220

At General Services (100), Jackson Gilman-Forlini serves as a Historic Preservation Officer. They have served since 2012 (about 7 years). Their 2019 pay totaled $70,341.

Tereina Galloway

Executive Assistant/General Services (100)

2018 total comp
$70,317
Base pay
$70,317
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$70,317
Hire date
2007-01-02

Source-specific fields

Agencyid
A85
Annualsalary
70640
Employee ID
114309

Tereina Galloway is a Executive Assistant at General Services (100). Their tenure dates to 2007, about 11 years. 2018 total compensation came to $70,317.

Terrika Burns

Personnel Administrator/General Services (100)

2013 total comp
$68,506
Base pay
$68,506
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,506
Hire date
2011-12-29

Source-specific fields

Agencyid
A85
Annualsalary
68500
Employee ID
33044

Terrika Burns works as a Personnel Administrator for General Services (100). They have served since 2011 (about 2 years). Terrika earned $68,506 in 2013.

Varghese Paranilam

Contract Service Specialist II/General Services (100)

2018 total comp
$68,264
Base pay
$68,264
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,264
Hire date
2011-09-12

Source-specific fields

Agencyid
A85
Annualsalary
85405
Employee ID
119263

Varghese Paranilam holds the role of Contract Service Specialist II at General Services (100). They have served since 2011 (about 7 years). In 2018, their total compensation was $68,264.

Sagirah Palmer

Administrative Analyst II/General Services (100)

2020 total comp
$66,955
Base pay
$66,955
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,955
Hire date
2013-10-31

Source-specific fields

Agencyid
A85
Annualsalary
67109
Employee ID
149185

At General Services (100), Sagirah Palmer serves as a Administrative Analyst II. They have served since 2013 (about 7 years). Their 2020 pay totaled $66,955.

Erica Gee

HR Generalist II/General Services (100)

2019 total comp
$66,643
Base pay
$66,643
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,643
Hire date
2005-11-25

Source-specific fields

Agencyid
A85
Annualsalary
70109
Employee ID
128111

Erica Gee works as a HR Generalist II for General Services (100). They have served since 2005 (about 14 years). Erica earned $66,643 in 2019.

Terrence Jennings

Real Estate Agent II/General Services (100)

2018 total comp
$65,176
Base pay
$65,176
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,176
Hire date
2010-06-17

Source-specific fields

Agencyid
A85
Annualsalary
66000
Employee ID
116268

Terrence Jennings holds the role of Real Estate Agent II at General Services (100). Their tenure dates to 2010, about 8 years. In 2018, their total compensation was $65,176.

Sagirah Palmer

Architect II/General Services (100)

2019 total comp
$64,428
Base pay
$64,428
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,428
Hire date
2013-10-31

Source-specific fields

Agencyid
A85
Annualsalary
64505
Employee ID
133011

Sagirah Palmer works as a Architect II for General Services (100). Their tenure dates to 2013, about 6 years. Sagirah earned $64,428 in 2019.

Nicholas Fontanez

HR Generalist II/General Services (100)

2018 total comp
$64,120
Base pay
$64,120
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,120
Hire date
2012-05-10

Source-specific fields

Agencyid
A85
Annualsalary
68425
Employee ID
114064

Nicholas Fontanez holds the role of HR Generalist II at General Services (100). Hired in 2012, they have about 6 years of service. In 2018, their total compensation was $64,120.

Evan Cook

Contract Service Specialist II/General Services (100)

2018 total comp
$62,773
Base pay
$62,773
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$62,773
Hire date
2017-02-02

Source-specific fields

Agencyid
A85
Annualsalary
69243
Employee ID
112600

Evan Cook is a Contract Service Specialist II at General Services (100). Hired in 2017, they have about a year of service. 2018 total compensation came to $62,773.

Kagesta Cupid

Database Specialist/General Services (100)

2016 total comp
$62,064
Base pay
$62,064
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$62,064
Hire date
2005-09-29

Source-specific fields

Agencyid
A85
Annualsalary
62920
Employee ID
85558

At General Services (100), Kagesta Cupid serves as a Database Specialist. Their tenure dates to 2005, about 11 years. Their 2016 pay totaled $62,064.

Glenda Leary

Special Assistant/General Services (100)

2016 total comp
$61,506
Base pay
$61,506
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,506
Hire date
1974-02-11

Source-specific fields

Agencyid
A85
Annualsalary
61119
Employee ID
90033

At General Services (100), Glenda Leary serves as a Special Assistant. Hired in 1974, they have about 42 years of service. Their 2016 pay totaled $61,506.

Jackson Gilman-Forlini

Program Coordinator/General Services (100)

2018 total comp
$61,330
Base pay
$61,330
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,330
Hire date
2012-10-05

Source-specific fields

Agencyid
A85
Annualsalary
62100
Employee ID
114530

Jackson Gilman-Forlini holds the role of Program Coordinator at General Services (100). They have served since 2012 (about 6 years). In 2018, their total compensation was $61,330.

Anne Draddy

Environmental Policy Analyst/General Services (100)

2013 total comp
$61,165
Base pay
$61,165
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,165
Hire date
2005-03-12

Source-specific fields

Agencyid
A85
Annualsalary
60600
Employee ID
35378

At General Services (100), Anne Draddy serves as a Environmental Policy Analyst. They have served since 2005 (about 8 years). Their 2013 pay totaled $61,165.

Kagesta Cupid

Administrative Analyst II/General Services (100)

2015 total comp
$61,161
Base pay
$61,161
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,161
Hire date
2005-09-29

Source-specific fields

Agencyid
A85
Annualsalary
56100
Employee ID
71568

Kagesta Cupid works as a Administrative Analyst II for General Services (100). Their tenure dates to 2005, about 10 years. Kagesta earned $61,161 in 2015.

Olajide Arodoye

Agency IT Specialist II/General Services (100)

2020 total comp
$60,407
Base pay
$60,407
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$60,407
Hire date
2018-08-21

Source-specific fields

Agencyid
A85
Annualsalary
66118
Employee ID
137944

Olajide Arodoye holds the role of Agency IT Specialist II at General Services (100). Hired in 2018, they have about 2 years of service. In 2020, their total compensation was $60,407.