City of Baltimore / M-R Information Technology (002)
Agency file
The M-R Information Technology (002) provides technology and information-systems services that support other government operations.
In 2020, this agency had 64 employees with median total compensation of $44,360; the highest distinct record was $130,521.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2020 total compensation is spread across the 64 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($44,360) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $72,220 — more than 90% of the department; the 10th percentile earns $32,067. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 7 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2013 | $2.6M — | 65 — | $37,486 — |
| 2015 | $2.9M ▲ 12.0% | 64 ▼ 1.5% | $42,139 ▲ 12.4% |
| 2016 | $2.8M ▼ 3.1% | 63 ▼ 1.6% | $41,759 ▼ 0.9% |
| 2017 | $2.4M ▼ 12.8% | 58 ▼ 7.9% | $39,708 ▼ 4.9% |
| 2018 | $2.7M ▲ 12.1% | 61 ▲ 5.2% | $43,033 ▲ 8.4% |
| 2019 | $2.9M ▲ 6.1% | 61 ±0% | $42,830 ▼ 0.5% |
| 2020 | $3M ▲ 5.5% | 64 ▲ 4.9% | $44,360 ▲ 3.6% |
Record list
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Call Center Agent I/M-R Information Technology (002)
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Ameer Davis works as a Call Center Agent I for M-R Information Technology (002). They have served since 2013 (about 7 years). Ameer earned $37,065 in 2020.
Call Center Agent I/M-R Information Technology (002)
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Anita Taylor holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2005, they have about 8 years of service. In 2013, their total compensation was $37,038.
Call Center Agent I/M-R Information Technology (002)
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Norman Crandell holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2005, they have about 8 years of service. In 2013, their total compensation was $36,670.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Rasheeda Jones serves as a Call Center Agent I. Hired in 2002, they have about 13 years of service. Their 2015 pay totaled $36,425.
Call Center Agent I/M-R Information Technology (002)
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Anita Mennello holds the role of Call Center Agent I at M-R Information Technology (002). Their tenure dates to 2006, about 10 years. In 2016, their total compensation was $35,643.
Call Center Agent I/M-R Information Technology (002)
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Mia Campbell works as a Call Center Agent I for M-R Information Technology (002). They have served since 2002 (about 15 years). Mia earned $35,467 in 2017.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Lauren Bowman serves as a Call Center Agent I. Their tenure dates to 2018, about 2 years. Their 2020 pay totaled $35,417.
Call Center Agent I/M-R Information Technology (002)
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Joseph Bullock Jr is a Call Center Agent I at M-R Information Technology (002). They have served since 2006 (about 13 years). 2019 total compensation came to $34,990.
Call Center Agent I/M-R Information Technology (002)
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Lauren Booker-Sharps works as a Call Center Agent I for M-R Information Technology (002). Their tenure dates to 2006, about 10 years. Lauren earned $33,511 in 2016.
Office Assistant III/M-R Information Technology (002)
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Julie Torres works as a Office Assistant III for M-R Information Technology (002). Their tenure dates to 2007, about 6 years. Julie earned $32,733 in 2013.
Call Center Agent I/M-R Information Technology (002)
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Michael Shelton is a Call Center Agent I at M-R Information Technology (002). Hired in 2012, they have about 8 years of service. 2020 total compensation came to $32,067.
Call Center Agent I/M-R Information Technology (002)
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Ebony Sutton holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2020, they have under a year of service. In 2020, their total compensation was $12,289.
Call Center Agent I/M-R Information Technology (002)
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Dawn Walker is a Call Center Agent I at M-R Information Technology (002). Their tenure dates to 2015, about 5 years. 2020 total compensation came to $12,066.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Carole Foster serves as a Call Center Agent I. Hired in 2020, they have under a year of service. Their 2020 pay totaled $11,926.
Call Center Agent I/M-R Information Technology (002)
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Victoria Young-Vines holds the role of Call Center Agent I at M-R Information Technology (002). They have served since 2020 (under a year). In 2020, their total compensation was $11,443.
Call Center Agent I/M-R Information Technology (002)
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Kym Hurdle is a Call Center Agent I at M-R Information Technology (002). Their tenure dates to 2013, about 7 years. 2020 total compensation came to $9,389.
Call Center Agent I/M-R Information Technology (002)
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Niketa Roberts holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2020, they have under a year of service. In 2020, their total compensation was $3,895.
Call Center Agent I/M-R Information Technology (002)
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Robert Lewis Iii works as a Call Center Agent I for M-R Information Technology (002). Their tenure dates to 2000, about 16 years. Robert earned $3,593 in 2016.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Tina Andrus serves as a Call Center Agent I. Hired in 2017, they have under a year of service. Their 2017 pay totaled $3,354.