City of Baltimore / M-R Information Technology (002) / Call Center Agent I
Job-title file
Carry out the duties of this position in support of the agency's public mission.
11 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $35,417, below the department median of $44,360.
What the records show
How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Call Center Agent I is held in 4 City of Baltimore departments. In M-R Information Technology (002), the median of $35,417 ranks #4 of 4.
Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Call Center Agent I/M-R Information Technology (002)
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Dana Becketts holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2015, they have about 5 years of service. In 2020, their total compensation was $43,094.
Call Center Agent I/M-R Information Technology (002)
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Malaysia Hawkins holds the role of Call Center Agent I at M-R Information Technology (002). They have served since 2011 (about 9 years). In 2020, their total compensation was $39,051.
Call Center Agent I/M-R Information Technology (002)
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Shanell Gorie is a Call Center Agent I at M-R Information Technology (002). Hired in 2018, they have about 2 years of service. 2020 total compensation came to $38,903.
Call Center Agent I/M-R Information Technology (002)
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Theresa Wharton Johnson holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2018, they have about 2 years of service. In 2020, their total compensation was $38,288.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Tia Diggs serves as a Call Center Agent I. They have served since 2018 (about 2 years). Their 2020 pay totaled $37,068.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Lauren Bowman serves as a Call Center Agent I. Their tenure dates to 2018, about 2 years. Their 2020 pay totaled $35,417.
Call Center Agent I/M-R Information Technology (002)
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Ebony Sutton holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2020, they have under a year of service. In 2020, their total compensation was $12,289.
Call Center Agent I/M-R Information Technology (002)
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Dawn Walker is a Call Center Agent I at M-R Information Technology (002). Their tenure dates to 2015, about 5 years. 2020 total compensation came to $12,066.
Call Center Agent I/M-R Information Technology (002)
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At M-R Information Technology (002), Carole Foster serves as a Call Center Agent I. Hired in 2020, they have under a year of service. Their 2020 pay totaled $11,926.
Call Center Agent I/M-R Information Technology (002)
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Victoria Young-Vines holds the role of Call Center Agent I at M-R Information Technology (002). They have served since 2020 (under a year). In 2020, their total compensation was $11,443.
Call Center Agent I/M-R Information Technology (002)
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Niketa Roberts holds the role of Call Center Agent I at M-R Information Technology (002). Hired in 2020, they have under a year of service. In 2020, their total compensation was $3,895.