GCGovComp.app

City of Baltimore / M-R Information Technology (002) / Call Center Supervisor

Job-title file

Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

8 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $61,502, above the department median of $44,360.

Employees
8
Total payroll
$518.1K
Role median
$61,502
Agency median
$44,360
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$58,092$77,212+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Supervisor is held in 3 City of Baltimore departments. In M-R Information Technology (002), the median of $61,502 ranks #2 of 3.

Highest-paying departments for this role

Median total compensation for the Call Center Supervisor role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in M-R Information Technology (002)

Record list

Employees with this title

Page 1

Claudette Scott

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$78,025
Base pay
$78,025
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$78,025
Hire date
1995-02-27

Source-specific fields

Agencyid
A40
Annualsalary
61296
Employee ID
151094

Claudette Scott holds the role of Call Center Supervisor at M-R Information Technology (002). Their tenure dates to 1995, about 25 years. In 2020, their total compensation was $78,025.

Nichole Palmer

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$72,220
Base pay
$72,220
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$72,220
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
149184

Nichole Palmer is a Call Center Supervisor at M-R Information Technology (002). Hired in 2003, they have about 17 years of service. 2020 total compensation came to $72,220.

Frankie Ellis

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$69,480
Base pay
$69,480
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$69,480
Hire date
2003-09-15

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
142187

Frankie Ellis is a Call Center Supervisor at M-R Information Technology (002). Their tenure dates to 2003, about 17 years. 2020 total compensation came to $69,480.

La Hill

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$63,072
Base pay
$63,072
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,072
Hire date
2007-07-14

Source-specific fields

Agencyid
A40
Annualsalary
55478
Employee ID
144650

At M-R Information Technology (002), La Hill serves as a Call Center Supervisor. Hired in 2007, they have about 13 years of service. Their 2020 pay totaled $63,072.

Wakisha Montgomery

Call Center Supervisor/M-R Information Technology (002)

2016 total comp
$59,932
Base pay
$59,932
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,932
Hire date
2012-10-01

Source-specific fields

Agencyid
A40
Annualsalary
49253
Employee ID
91365

At M-R Information Technology (002), Wakisha Montgomery serves as a Call Center Supervisor. They have served since 2012 (about 4 years). Their 2016 pay totaled $59,932.

Eduardo Blanche

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$58,948
Base pay
$58,948
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,948
Hire date
2008-08-11

Source-specific fields

Agencyid
A40
Annualsalary
56370
Employee ID
138778

Eduardo Blanche is a Call Center Supervisor at M-R Information Technology (002). They have served since 2008 (about 12 years). 2020 total compensation came to $58,948.

Nicole Moore

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$58,364
Base pay
$58,364
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,364
Hire date
2003-12-22

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
148392

Nicole Moore holds the role of Call Center Supervisor at M-R Information Technology (002). Hired in 2003, they have about 17 years of service. In 2020, their total compensation was $58,364.

Nichole Crosier

Call Center Supervisor/M-R Information Technology (002)

2016 total comp
$58,092
Base pay
$58,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,092
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
51571
Employee ID
85499

Nichole Crosier works as a Call Center Supervisor for M-R Information Technology (002). They have served since 2003 (about 13 years). Nichole earned $58,092 in 2016.