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City of Baltimore / M-R Information Technology (002) / Call Center Supervisor

Job-title file

Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

8 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $61,502, above the department median of $44,360.

Employees
8
Total payroll
$518.1K
Role median
$61,502
Agency median
$44,360
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$58,092$77,212+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Claudette Scott

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$78,025
Base pay
$78,025
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$78,025
Hire date
1995-02-27

Source-specific fields

Agencyid
A40
Annualsalary
61296
Employee ID
151094

Claudette Scott holds the role of Call Center Supervisor at M-R Information Technology (002). Their tenure dates to 1995, about 25 years. In 2020, their total compensation was $78,025.

Nichole Palmer

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$72,220
Base pay
$72,220
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$72,220
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
149184

Nichole Palmer is a Call Center Supervisor at M-R Information Technology (002). Hired in 2003, they have about 17 years of service. 2020 total compensation came to $72,220.

Frankie Ellis

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$69,480
Base pay
$69,480
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$69,480
Hire date
2003-09-15

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
142187

Frankie Ellis is a Call Center Supervisor at M-R Information Technology (002). Their tenure dates to 2003, about 17 years. 2020 total compensation came to $69,480.

La Hill

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$63,072
Base pay
$63,072
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,072
Hire date
2007-07-14

Source-specific fields

Agencyid
A40
Annualsalary
55478
Employee ID
144650

At M-R Information Technology (002), La Hill serves as a Call Center Supervisor. Hired in 2007, they have about 13 years of service. Their 2020 pay totaled $63,072.

Wakisha Montgomery

Call Center Supervisor/M-R Information Technology (002)

2016 total comp
$59,932
Base pay
$59,932
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,932
Hire date
2012-10-01

Source-specific fields

Agencyid
A40
Annualsalary
49253
Employee ID
91365

At M-R Information Technology (002), Wakisha Montgomery serves as a Call Center Supervisor. They have served since 2012 (about 4 years). Their 2016 pay totaled $59,932.

Eduardo Blanche

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$58,948
Base pay
$58,948
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,948
Hire date
2008-08-11

Source-specific fields

Agencyid
A40
Annualsalary
56370
Employee ID
138778

Eduardo Blanche is a Call Center Supervisor at M-R Information Technology (002). They have served since 2008 (about 12 years). 2020 total compensation came to $58,948.

Nicole Moore

Call Center Supervisor/M-R Information Technology (002)

2020 total comp
$58,364
Base pay
$58,364
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,364
Hire date
2003-12-22

Source-specific fields

Agencyid
A40
Annualsalary
58012
Employee ID
148392

Nicole Moore holds the role of Call Center Supervisor at M-R Information Technology (002). Hired in 2003, they have about 17 years of service. In 2020, their total compensation was $58,364.

Nichole Crosier

Call Center Supervisor/M-R Information Technology (002)

2016 total comp
$58,092
Base pay
$58,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,092
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
51571
Employee ID
85499

Nichole Crosier works as a Call Center Supervisor for M-R Information Technology (002). They have served since 2003 (about 13 years). Nichole earned $58,092 in 2016.