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City of Baltimore / M-R Information Technology

Agency file

M-R Information Technology

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The M-R Information Technology provides technology and information-systems services that support other government operations.

In 2014, this agency had 277 employees with median total compensation of $48,587; the highest distinct record was $129,194.

Year
2014
Total payroll
$13.8M
Employees
277
Median total
$48,587
Highest record
$129,194

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2014 total compensation is spread across the 277 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($48,587) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$49,939 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$34,175
$39,508
$48,587
$58,458
$70,672

The pay ladder for this department. Someone at the 90th percentile earns $70,672 — more than 90% of the department; the 10th percentile earns $34,175. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 3 published years.

YearTotal payrollEmployeesMedian pay
2011
$4.5M
110
$32,242
2012
$4.6M
1.0%
99
10.0%
$37,892
17.5%
2014
$13.8M
201.4%
277
179.8%
$48,587
28.2%

Record list

Employees

Page 6

Ian Potts

Contract Service Specialist II/M-R Information Technology

2014 total comp
$44,222
Base pay
$44,222
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,222
Hire date
2013-05-01

Source-specific fields

Agencyid
A40
Annualsalary
52000
Employee ID
63150

Ian Potts holds the role of Contract Service Specialist II at M-R Information Technology. They have served since 2013 (about a year). In 2014, their total compensation was $44,222.

Sh House

Emergency Dispatcher/M-R Information Technology

2014 total comp
$44,037
Base pay
$44,037
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,037
Hire date
2000-07-17

Source-specific fields

Agencyid
A40
Annualsalary
40303
Employee ID
57798

At M-R Information Technology, Sh House serves as a Emergency Dispatcher. They have served since 2000 (about 14 years). Their 2014 pay totaled $44,037.

Troy Boyd

911 Operator/M-R Information Technology

2014 total comp
$43,932
Base pay
$43,932
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,932
Hire date
2003-12-09

Source-specific fields

Agencyid
A40
Annualsalary
44190
Employee ID
51346

Troy Boyd holds the role of 911 Operator at M-R Information Technology. They have served since 2003 (about 11 years). In 2014, their total compensation was $43,932.

Barbara Thomas

911 Operator/M-R Information Technology

2014 total comp
$43,912
Base pay
$43,912
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,912
Hire date
2005-10-11

Source-specific fields

Agencyid
A40
Annualsalary
42903
Employee ID
66277

Barbara Thomas holds the role of 911 Operator at M-R Information Technology. Hired in 2005, they have about 9 years of service. In 2014, their total compensation was $43,912.

Wanda Wilkerson

Call Center Agent I/M-R Information Technology

2014 total comp
$43,822
Base pay
$43,822
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,822
Hire date
1998-07-13

Source-specific fields

Agencyid
A40
Annualsalary
37694
Employee ID
67734

Wanda Wilkerson works as a Call Center Agent I for M-R Information Technology. Hired in 1998, they have about 16 years of service. Wanda earned $43,822 in 2014.

La Hill

Call Center Agent I/M-R Information Technology

2014 total comp
$43,815
Base pay
$43,815
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,815
Hire date
2007-07-14

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
57483

At M-R Information Technology, La Hill serves as a Call Center Agent I. They have served since 2007 (about 7 years). Their 2014 pay totaled $43,815.

Tatiana Jones

Call Center Supervisor/M-R Information Technology

2011 total comp
$43,702
Base pay
$43,702
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,702
Hire date
2005-01-31

Source-specific fields

Agencyid
A40
Annualsalary
46251
Employee ID
13724

Tatiana Jones holds the role of Call Center Supervisor at M-R Information Technology. Their tenure dates to 2005, about 6 years. In 2011, their total compensation was $43,702.

Barbara Morgan

Office Assistant III/M-R Information Technology

2014 total comp
$43,699
Base pay
$43,699
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,699
Hire date
1980-03-31

Source-specific fields

Agencyid
A40
Annualsalary
38195
Employee ID
61767

Barbara Morgan is a Office Assistant III at M-R Information Technology. They have served since 1980 (about 34 years). 2014 total compensation came to $43,699.

Clarence Spencer

911 Operator/M-R Information Technology

2014 total comp
$43,501
Base pay
$43,501
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,501
Hire date
2008-11-20

Source-specific fields

Agencyid
A40
Annualsalary
42903
Employee ID
65553

Clarence Spencer is a 911 Operator at M-R Information Technology. Their tenure dates to 2008, about 6 years. 2014 total compensation came to $43,501.

Gloria Iheme

Call Center Agent I/M-R Information Technology

2014 total comp
$43,458
Base pay
$43,458
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,458
Hire date
1995-08-07

Source-specific fields

Agencyid
A40
Annualsalary
37694
Employee ID
58004

Gloria Iheme works as a Call Center Agent I for M-R Information Technology. They have served since 1995 (about 19 years). Gloria earned $43,458 in 2014.

Michelle Dingle

Call Center Agent I/M-R Information Technology

2014 total comp
$43,453
Base pay
$43,453
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,453
Hire date
2007-04-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
54216

Michelle Dingle holds the role of Call Center Agent I at M-R Information Technology. They have served since 2007 (about 7 years). In 2014, their total compensation was $43,453.

Dorothy Thomas

Call Center Agent I/M-R Information Technology

2014 total comp
$43,251
Base pay
$43,251
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,251
Hire date
2005-09-10

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
66304

Dorothy Thomas is a Call Center Agent I at M-R Information Technology. They have served since 2005 (about 9 years). 2014 total compensation came to $43,251.

Dierra Pulley

911 Operator/M-R Information Technology

2014 total comp
$43,245
Base pay
$43,245
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,245
Hire date
2005-07-07

Source-specific fields

Agencyid
A40
Annualsalary
42903
Employee ID
63290

Dierra Pulley holds the role of 911 Operator at M-R Information Technology. Their tenure dates to 2005, about 9 years. In 2014, their total compensation was $43,245.

Tennille Gilliam

Call Center Agent I/M-R Information Technology

2014 total comp
$43,197
Base pay
$43,197
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,197
Hire date
2007-04-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
55938

Tennille Gilliam is a Call Center Agent I at M-R Information Technology. They have served since 2007 (about 7 years). 2014 total compensation came to $43,197.

Angela Holmes

911 Operator/M-R Information Technology

2014 total comp
$43,157
Base pay
$43,157
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,157
Hire date
2006-09-20

Source-specific fields

Agencyid
A40
Annualsalary
42903
Employee ID
57666

Angela Holmes is a 911 Operator at M-R Information Technology. They have served since 2006 (about 8 years). 2014 total compensation came to $43,157.

Donique Darby

911 Operator/M-R Information Technology

2014 total comp
$43,064
Base pay
$43,064
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,064
Hire date
2012-03-27

Source-specific fields

Agencyid
A40
Annualsalary
37207
Employee ID
53788

Donique Darby is a 911 Operator at M-R Information Technology. They have served since 2012 (about 2 years). 2014 total compensation came to $43,064.

Dennis Perry

Edp Data Technician III/M-R Information Technology

2011 total comp
$43,033
Base pay
$43,033
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,033
Hire date
1982-08-09

Source-specific fields

Agencyid
A40
Annualsalary
47611
Employee ID
2843

Dennis Perry holds the role of Edp Data Technician III at M-R Information Technology. Hired in 1982, they have about 29 years of service. In 2011, their total compensation was $43,033.

Andrea Lewis

Call Center Agent I/M-R Information Technology

2014 total comp
$42,976
Base pay
$42,976
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,976
Hire date
2005-07-05

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
59953

Andrea Lewis holds the role of Call Center Agent I at M-R Information Technology. They have served since 2005 (about 9 years). In 2014, their total compensation was $42,976.

Joyce Hall

Call Center Agent I/M-R Information Technology

2014 total comp
$42,796
Base pay
$42,796
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,796
Hire date
2007-04-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
56718

At M-R Information Technology, Joyce Hall serves as a Call Center Agent I. Hired in 2007, they have about 7 years of service. Their 2014 pay totaled $42,796.

Charlene Walker

911 Operator/M-R Information Technology

2014 total comp
$42,319
Base pay
$42,319
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,319
Hire date
2012-05-07

Source-specific fields

Agencyid
A40
Annualsalary
37207
Employee ID
67070

Charlene Walker is a 911 Operator at M-R Information Technology. Hired in 2012, they have about 2 years of service. 2014 total compensation came to $42,319.

Robin Gilliam

Call Center Agent I/M-R Information Technology

2014 total comp
$42,101
Base pay
$42,101
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,101
Hire date
2003-07-21

Source-specific fields

Agencyid
A40
Annualsalary
36627
Employee ID
55934

Robin Gilliam works as a Call Center Agent I for M-R Information Technology. They have served since 2003 (about 11 years). Robin earned $42,101 in 2014.

Miasha Thomas

Call Center Agent I/M-R Information Technology

2014 total comp
$41,991
Base pay
$41,991
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,991
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
36627
Employee ID
66345

Miasha Thomas is a Call Center Agent I at M-R Information Technology. Hired in 2003, they have about 11 years of service. 2014 total compensation came to $41,991.

Kimberly Jenkins

911 Operator/M-R Information Technology

2014 total comp
$41,862
Base pay
$41,862
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,862
Hire date
2012-05-18

Source-specific fields

Agencyid
A40
Annualsalary
37207
Employee ID
58372

Kimberly Jenkins works as a 911 Operator for M-R Information Technology. Hired in 2012, they have about 2 years of service. Kimberly earned $41,862 in 2014.

Margaret Nelson

Call Center Agent I/M-R Information Technology

2014 total comp
$41,658
Base pay
$41,658
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,658
Hire date
2005-09-10

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
62128

Margaret Nelson holds the role of Call Center Agent I at M-R Information Technology. Their tenure dates to 2005, about 9 years. In 2014, their total compensation was $41,658.

Sabrina Brown

Call Center Agent I/M-R Information Technology

2014 total comp
$41,638
Base pay
$41,638
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,638
Hire date
2005-07-05

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
51937

Sabrina Brown holds the role of Call Center Agent I at M-R Information Technology. Their tenure dates to 2005, about 9 years. In 2014, their total compensation was $41,638.

Nicole Moore

Call Center Agent II/M-R Information Technology

2012 total comp
$41,629
Base pay
$41,629
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,629
Hire date
2003-12-22

Source-specific fields

Agencyid
A40
Annualsalary
39994
Employee ID
24670

Nicole Moore is a Call Center Agent II at M-R Information Technology. They have served since 2003 (about 9 years). 2012 total compensation came to $41,629.

Ann Luard

Systems Analyst II/M-R Information Technology

2011 total comp
$41,363
Base pay
$41,363
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,363
Hire date
2010-10-06

Source-specific fields

Agencyid
A40
Annualsalary
68500
Employee ID
826

Ann Luard is a Systems Analyst II at M-R Information Technology. Their tenure dates to 2010, about a year. 2011 total compensation came to $41,363.

Shaleta Bryant

Call Center Agent I/M-R Information Technology

2014 total comp
$41,022
Base pay
$41,022
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,022
Hire date
2005-01-31

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
52041

At M-R Information Technology, Shaleta Bryant serves as a Call Center Agent I. Their tenure dates to 2005, about 9 years. Their 2014 pay totaled $41,022.

Carethia Harris Watson

Call Center Agent I/M-R Information Technology

2014 total comp
$40,508
Base pay
$40,508
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,508
Hire date
1997-08-25

Source-specific fields

Agencyid
A40
Annualsalary
37694
Employee ID
56959

At M-R Information Technology, Carethia Harris Watson serves as a Call Center Agent I. They have served since 1997 (about 17 years). Their 2014 pay totaled $40,508.

Sharon Patillo

Call Center Agent I/M-R Information Technology

2014 total comp
$40,452
Base pay
$40,452
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,452
Hire date
1996-05-28

Source-specific fields

Agencyid
A40
Annualsalary
37694
Employee ID
62726

At M-R Information Technology, Sharon Patillo serves as a Call Center Agent I. Hired in 1996, they have about 18 years of service. Their 2014 pay totaled $40,452.

Karen Kendall

Call Center Agent I/M-R Information Technology

2014 total comp
$40,303
Base pay
$40,303
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,303
Hire date
2003-07-21

Source-specific fields

Agencyid
A40
Annualsalary
36627
Employee ID
59276

At M-R Information Technology, Karen Kendall serves as a Call Center Agent I. Hired in 2003, they have about 11 years of service. Their 2014 pay totaled $40,303.

Dionne Scroggins

Call Center Agent I/M-R Information Technology

2014 total comp
$39,788
Base pay
$39,788
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,788
Hire date
2005-07-05

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
64702

At M-R Information Technology, Dionne Scroggins serves as a Call Center Agent I. Their tenure dates to 2005, about 9 years. Their 2014 pay totaled $39,788.

Marjorie Richardson

Call Center Agent I/M-R Information Technology

2014 total comp
$39,596
Base pay
$39,596
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,596
Hire date
2005-01-31

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
63752

Marjorie Richardson is a Call Center Agent I at M-R Information Technology. Their tenure dates to 2005, about 9 years. 2014 total compensation came to $39,596.

Andrew Beasley

Call Center Agent I/M-R Information Technology

2014 total comp
$39,508
Base pay
$39,508
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,508
Hire date
2007-04-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
50693

Andrew Beasley is a Call Center Agent I at M-R Information Technology. Hired in 2007, they have about 7 years of service. 2014 total compensation came to $39,508.

Brenda Harvel

Call Center Agent I/M-R Information Technology

2014 total comp
$39,328
Base pay
$39,328
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,328
Hire date
2007-04-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
57115

Brenda Harvel works as a Call Center Agent I for M-R Information Technology. Their tenure dates to 2007, about 7 years. Brenda earned $39,328 in 2014.

Sonya Little

Call Center Agent I/M-R Information Technology

2014 total comp
$39,297
Base pay
$39,297
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,297
Hire date
2002-10-15

Source-specific fields

Agencyid
A40
Annualsalary
36627
Employee ID
60075

Sonya Little works as a Call Center Agent I for M-R Information Technology. They have served since 2002 (about 12 years). Sonya earned $39,297 in 2014.

Jeardon Keith

Call Center Agent I/M-R Information Technology

2014 total comp
$39,152
Base pay
$39,152
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,152
Hire date
2002-09-30

Source-specific fields

Agencyid
A40
Annualsalary
36627
Employee ID
59227

Jeardon Keith holds the role of Call Center Agent I at M-R Information Technology. Their tenure dates to 2002, about 12 years. In 2014, their total compensation was $39,152.

Kira Huntley

Call Center Agent I/M-R Information Technology

2014 total comp
$39,079
Base pay
$39,079
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,079
Hire date
2006-10-07

Source-specific fields

Agencyid
A40
Annualsalary
35560
Employee ID
57954

Kira Huntley holds the role of Call Center Agent I at M-R Information Technology. They have served since 2006 (about 8 years). In 2014, their total compensation was $39,079.

Sharonda Myrick

911 Operator/M-R Information Technology

2014 total comp
$38,891
Base pay
$38,891
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,891
Hire date
2013-07-22

Source-specific fields

Agencyid
A40
Annualsalary
35606
Employee ID
62040

Sharonda Myrick works as a 911 Operator for M-R Information Technology. They have served since 2013 (about a year). Sharonda earned $38,891 in 2014.

Nadine Moore

911 Operator/M-R Information Technology

2014 total comp
$38,873
Base pay
$38,873
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,873
Hire date
2012-05-07

Source-specific fields

Agencyid
A40
Annualsalary
37207
Employee ID
61704

Nadine Moore works as a 911 Operator for M-R Information Technology. Their tenure dates to 2012, about 2 years. Nadine earned $38,873 in 2014.