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City of Baltimore / Trans-Highways (300) / Office Support Specialist III

Job-title file

Office Support Specialist III

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

9 employees hold this title in Trans-Highways (300). Median total compensation for the role is $39,545, below the department median of $46,968.

Employees
9
Total payroll
$343.5K
Role median
$39,545
Agency median
$46,968
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,949$44,063+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Office Support Specialist III pay vs. the Baltimore-Columbia-Towson, MD area

Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, Generalabout 10,880 people is $46,250. Trans-Highways (300) pays a median base salary of $36,576 for this role, 21% below that figureabout the 20th percentile of local pay for the occupation.

Where Trans-Highways (300) sits in the local pay range

10th
25th
Median
75th
90th
$33,440
$38,370
$46,250
$54,900
$65,050
Trans-Highways (300) median · $36,576

The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Trans-Highways (300)’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Office Clerks, Generalabout 2,464,940 people is $45,010. Trans-Highways (300)’s median base salary is 19% below that national figure, about the 26th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$30,310
$36,350
$45,010
$54,300
$64,680
Trans-Highways (300) median · $36,576

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.

Computed over the 15 of 20 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Trans-Highways (300) is $32,836, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Baltimore

Office Support Specialist III is held in 171 City of Baltimore departments. In Trans-Highways (300), the median of $39,545 ranks #84 of 171.

Highest-paying departments for this role

Median total compensation for the Office Support Specialist III role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Office Support Specialist beyond City of Baltimore

This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore

Highest-paying jurisdictions for this role

Miami-Dade County
$43,556 · 21

Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Kathleen Virella

Office Support Specialist III/Trans-Highways (300)

2020 total comp
$44,253
Base pay
$44,253
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,253
Hire date
1979-06-25

Source-specific fields

Agencyid
A49
Annualsalary
43759
Employee ID
153214

At Trans-Highways (300), Kathleen Virella serves as a Office Support Specialist III. They have served since 1979 (about 41 years). Their 2020 pay totaled $44,253.

Jacqueline Shearn

Office Support Specialist III/Trans-Highways (300)

2020 total comp
$43,061
Base pay
$43,061
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,061
Hire date
1987-08-10

Source-specific fields

Agencyid
A49
Annualsalary
43011
Employee ID
151288

At Trans-Highways (300), Jacqueline Shearn serves as a Office Support Specialist III. Their tenure dates to 1987, about 33 years. Their 2020 pay totaled $43,061.

Eric Callis

Office Support Specialist III/Trans-Highways (300)

2020 total comp
$42,689
Base pay
$42,689
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,689
Hire date
1996-12-12

Source-specific fields

Agencyid
A49
Annualsalary
40767
Employee ID
139953

Eric Callis holds the role of Office Support Specialist III at Trans-Highways (300). Hired in 1996, they have about 24 years of service. In 2020, their total compensation was $42,689.

Paulette Lawson

Office Support Specialist III/Trans-Highways (300)

2020 total comp
$40,763
Base pay
$40,763
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,763
Hire date
2006-12-18

Source-specific fields

Agencyid
A49
Annualsalary
38523
Employee ID
146632

Paulette Lawson works as a Office Support Specialist III for Trans-Highways (300). Hired in 2006, they have about 14 years of service. Paulette earned $40,763 in 2020.

Ethel Coleman

Office Support Specialist III/Trans-Highways (300)

2017 total comp
$39,545
Base pay
$39,545
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,545
Hire date
1988-10-03

Source-specific fields

Agencyid
A49
Annualsalary
39090
Employee ID
98928

Ethel Coleman is a Office Support Specialist III at Trans-Highways (300). They have served since 1988 (about 29 years). 2017 total compensation came to $39,545.

Latoya Robinson

Office Support Specialist III/Trans-Highways (300)

2018 total comp
$36,576
Base pay
$36,576
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,576
Hire date
2013-10-28

Source-specific fields

Agencyid
A49
Annualsalary
36312
Employee ID
120305

Latoya Robinson holds the role of Office Support Specialist III at Trans-Highways (300). They have served since 2013 (about 5 years). In 2018, their total compensation was $36,576.

Terence Lindsay

Office Support Specialist III/Trans-Highways (300)

2017 total comp
$33,192
Base pay
$33,192
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,192
Hire date
2014-07-07

Source-specific fields

Agencyid
A49
Annualsalary
34902
Employee ID
103802

Terence Lindsay works as a Office Support Specialist III for Trans-Highways (300). Their tenure dates to 2014, about 3 years. Terence earned $33,192 in 2017.

Kathryn Towers

Office Support Specialist III/Trans-Highways (300)

2017 total comp
$32,479
Base pay
$32,479
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,479
Hire date
2013-01-22

Source-specific fields

Agencyid
A49
Annualsalary
34362
Employee ID
108517

Kathryn Towers works as a Office Support Specialist III for Trans-Highways (300). Hired in 2013, they have about 4 years of service. Kathryn earned $32,479 in 2017.

Kedra Byrd

Office Support Specialist III/Trans-Highways (300)

2016 total comp
$30,949
Base pay
$30,949
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,949
Hire date
2015-06-08

Source-specific fields

Agencyid
A49
Annualsalary
29672
Employee ID
84539

Kedra Byrd is a Office Support Specialist III at Trans-Highways (300). Hired in 2015, they have about a year of service. 2016 total compensation came to $30,949.