City of Baltimore / Transportation - Towing / Office Support Specialist II
Job-title file
Provide administrative support — record-keeping, scheduling, correspondence, and customer service.
3 employees hold this title in Transportation - Towing. Median total compensation for the role is $50,488, below the department median of $65,236.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, General — about 10,880 people — is $46,250. Transportation - Towing pays a median base salary of $43,841 for this role, 5% below that figure — about the 42nd percentile of local pay for the occupation.
The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Transportation - Towing’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. Transportation - Towing’s median base salary is 3% below that national figure, about the 47th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 9 of 10 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Transportation - Towing is $42,273, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Office Support Specialist II is held in 65 City of Baltimore departments. In Transportation - Towing, the median of $50,488 ranks #2 of 65.
Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore →
Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
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Office Support Specialist II/Transportation - Towing
Source-specific fields
Venetta Delaney-Mallory holds the role of Office Support Specialist II at Transportation - Towing. They have served since 2015 (about 10 years). In 2025, their total compensation was $50,534.
Office Support Specialist II/Transportation - Towing
Source-specific fields
Jennifer Marie Arthur works as a Office Support Specialist II for Transportation - Towing. They have served since 2018 (about 7 years). Jennifer earned $50,488 in 2025.
Office Support Specialist II/Transportation - Towing
Source-specific fields
Jemella Ferguson holds the role of Office Support Specialist II at Transportation - Towing. They have served since 2024 (about a year). In 2025, their total compensation was $34,440.