311 Call Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Business Oper/Cap Program Office. Median total compensation for the role is $32,577, below the department median of $43,504.

Employees: 9
Total payroll: $337.7K
Role median: $32,577
Agency median: $43,504
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$4,256$80,986+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Melba Singleton

311 Call Center Representative/Business Oper/Cap Program Office

2025 total comp

$87,418

Sub-department: Business Ops-311 Call Center
Base pay: $42,800
Overtime: $7,556
Other pay: $37,062
Benefits: $0
Total compensation: $87,418
Middle name: L

Source-specific fields

Department Number: 7000
Employment End Date: Oct 23, 2025
Employment Status: Inactive
Engineer License: No
Job Code: 2000
Pay Location Code: 7040
Severance Pay: $36,301
Shift Differential Pay: $761

Melba Singleton works as a 311 Call Center Representative for Business Oper/Cap Program Office within Business Ops-311 Call Center. Melba earned $87,418 in 2025.