Utilities Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

10 employees hold this title in Charlotte Water Customer Srv. Median total compensation for the role is $64,584, above the department median of $57,034.

Employees: 10
Total payroll: $642.1K
Role median: $64,584
Agency median: $57,034
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$59,363$66,785+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Renee Francis

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$59,363

Sub-department: Cltwt
Base pay: $59,363
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $59,363
Hourly rate: $29
Employment type: Full-Time

Source-specific fields

Annual Rt: 59363.2
Quarter: 2
Record ID: 7,211
Year: 2,026

Renee Francis holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $59,363.