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City of Charlotte / Charlotte Water Customer Srv / Utilities Customer Service Specialist

Job-title file

Utilities Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

10 employees hold this title in Charlotte Water Customer Srv. Median total compensation for the role is $64,584, above the department median of $57,034.

Employees
10
Total payroll
$642.1K
Role median
$64,584
Agency median
$57,034
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$59,363$66,785+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Clary Garcia Pineda

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$66,830
Sub-department
Cltwt
Base pay
$66,830
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,830
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
66830.4
Quarter
2
Record ID
6,068
Year
2,026

Clary Garcia Pineda is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,830.

Tonja White

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$66,581
Sub-department
Cltwt
Base pay
$66,581
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,581
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Annual Rt
66580.8
Quarter
2
Record ID
6,097
Year
2,026

Tonja White holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,581.