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City of Charlotte / Charmeck 311 / 311 Contact Center Representative Senior

Job-title file

311 Contact Center Representative Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

35 employees hold this title in Charmeck 311. Median total compensation for the role is $56,826, above the department median of $56,805.

Employees
35
Total payroll
$2M
Role median
$56,826
Agency median
$56,805
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$54,600$61,993+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 35 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Andre Jordan

311 Contact Center Representative Senior/Charmeck 311

2026 total comp
$55,349
Sub-department
H&Ns
Base pay
$55,349
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,349
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
55348.8
Quarter
2
Record ID
7,702
Year
2,026

Andre Jordan holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $55,349.