311 Contact Center Representative Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

35 employees hold this title in Charmeck 311. Median total compensation for the role is $56,826, above the department median of $56,805.

Employees: 35
Total payroll: $2M
Role median: $56,826
Agency median: $56,805
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$54,600$61,993+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 35 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Cassandra Allison

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$62,296

Sub-department: H&Ns
Base pay: $62,296
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,296
Hourly rate: $30
Employment type: Full-Time

Source-specific fields

Annual Rt: 62296.0
Quarter: 2
Record ID: 6,843
Year: 2,026

At Charmeck 311, Cassandra Allison serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $62,296.

Pura Morrison

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$61,851

Sub-department: H&Ns
Base pay: $61,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,851
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Annual Rt: 61850.88
Quarter: 2
Record ID: 6,895
Year: 2,026

Pura Morrison works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Pura earned $61,851 in 2026.