311 Contact Center Representative Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

35 employees hold this title in Charmeck 311. Median total compensation for the role is $56,826, above the department median of $56,805.

Employees: 35
Total payroll: $2M
Role median: $56,826
Agency median: $56,805
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$54,600$61,993+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 35 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Elizabeth Baker

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$57,179

Sub-department: H&Ns
Base pay: $57,179
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,179
Hourly rate: $27
Employment type: Full-Time

Source-specific fields

Annual Rt: 57179.2
Quarter: 2
Record ID: 7,458
Year: 2,026

Elizabeth Baker works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Elizabeth earned $57,179 in 2026.

Raja Akbar

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$56,826

Sub-department: H&Ns
Base pay: $56,826
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,826
Hourly rate: $27
Employment type: Full-Time

Source-specific fields

Annual Rt: 56825.6
Quarter: 2
Record ID: 7,482
Year: 2,026

Raja Akbar works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Raja earned $56,826 in 2026.