311 Contact Center Representative Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

35 employees hold this title in Charmeck 311. Median total compensation for the role is $56,826, above the department median of $56,805.

Employees: 35
Total payroll: $2M
Role median: $56,826
Agency median: $56,805
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$54,600$61,993+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 35 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Annedra Young

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$58,178

Sub-department: H&Ns
Base pay: $58,178
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,178
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Annual Rt: 58177.6
Quarter: 2
Record ID: 7,328
Year: 2,026

Annedra Young is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $58,178.

Samantha Roa Reyes

311 Contact Center Representative Senior/Charmeck 311

2026 total comp

$58,160

Sub-department: H&Ns
Base pay: $58,160
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,160
Hourly rate: $27
Employment type: Full-Time

Source-specific fields

Annual Rt: 58159.92
Quarter: 2
Record ID: 7,331
Year: 2,026

Samantha Roa Reyes is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $58,160.