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City of Charlotte / Charmeck 311 / 311 Contact Center Representative

Job-title file

311 Contact Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Charmeck 311. Median total compensation for the role is $50,232, below the department median of $56,805.

Employees
32
Total payroll
$1.6M
Role median
$50,232
Agency median
$56,805
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$50,232$52,744+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Ky Green

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,739
Sub-department
H&Ns
Base pay
$51,739
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,739
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51738.96
Quarter
2
Record ID
7,991
Year
2,026

Ky Green holds the role of 311 Contact Center Representative at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $51,739.

Reginald Johnson

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,739
Sub-department
H&Ns
Base pay
$51,739
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,739
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51738.96
Quarter
2
Record ID
7,992
Year
2,026

Reginald Johnson holds the role of 311 Contact Center Representative at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $51,739.

Kori Corner

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,739
Sub-department
H&Ns
Base pay
$51,739
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,739
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51738.96
Quarter
2
Record ID
7,990
Year
2,026

Kori Corner works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Kori earned $51,739 in 2026.

Dwayne Mcdaniel

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,739
Sub-department
H&Ns
Base pay
$51,739
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,739
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51738.96
Quarter
2
Record ID
7,993
Year
2,026

Dwayne Mcdaniel works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Dwayne earned $51,739 in 2026.

Iesha Nesmith

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,739
Sub-department
H&Ns
Base pay
$51,739
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,739
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51738.96
Quarter
2
Record ID
7,994
Year
2,026

Iesha Nesmith works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Iesha earned $51,739 in 2026.

Chantel Jones

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,730
Sub-department
H&Ns
Base pay
$51,730
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,730
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51729.6
Quarter
2
Record ID
7,998
Year
2,026

Chantel Jones is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $51,730.