311 Contact Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Charmeck 311. Median total compensation for the role is $50,232, below the department median of $56,805.

Employees: 32
Total payroll: $1.6M
Role median: $50,232
Agency median: $56,805
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$50,232$52,744+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Ingris Ramos

311 Contact Center Representative/Charmeck 311

2026 total comp

$52,744

Sub-department: H&Ns
Base pay: $52,744
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,744
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 52743.6
Quarter: 2
Record ID: 7,912
Year: 2,026

Ingris Ramos is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,744.

Luis Mendoza-Maldonado

311 Contact Center Representative/Charmeck 311

2026 total comp

$52,744

Sub-department: H&Ns
Base pay: $52,744
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,744
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 52743.6
Quarter: 2
Record ID: 7,911
Year: 2,026

Luis Mendoza-Maldonado is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,744.