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City of Charlotte / Charmeck 311 / 311 Contact Center Representative

Job-title file

311 Contact Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Charmeck 311. Median total compensation for the role is $50,232, below the department median of $56,805.

Employees
32
Total payroll
$1.6M
Role median
$50,232
Agency median
$56,805
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$50,232$52,744+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Wyannath Sanders

311 Contact Center Representative/Charmeck 311

2026 total comp
$51,834
Sub-department
H&Ns
Base pay
$51,834
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,834
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51833.6
Quarter
2
Record ID
7,989
Year
2,026

Wyannath Sanders is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $51,834.