311 Contact Center Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

32 employees hold this title in Charmeck 311. Median total compensation for the role is $50,232, below the department median of $56,805.

Employees: 32
Total payroll: $1.6M
Role median: $50,232
Agency median: $56,805
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$50,232$52,744+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Dyan Jannette

311 Contact Center Representative/Charmeck 311

2026 total comp

$52,000

Sub-department: H&Ns
Base pay: $52,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,000
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 52000.0
Quarter: 2
Record ID: 7,975
Year: 2,026

At Charmeck 311, Dyan Jannette serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $52,000.

Sergio Booker

311 Contact Center Representative/Charmeck 311

2026 total comp

$52,000

Sub-department: H&Ns
Base pay: $52,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,000
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Annual Rt: 52000.0
Quarter: 2
Record ID: 7,972
Year: 2,026

Sergio Booker is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,000.