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City of Charlotte / Marketcomm Custsvc & Technician / Customer/Revenue Service Assist

Job-title file

Customer/Revenue Service Assist

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $51,418, below the department median of $82,226.

Employees
11
Total payroll
$578.6K
Role median
$51,418
Agency median
$82,226
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$49,920$58,843+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Charlotte

Customer/Revenue Service Assist is held in 5 City of Charlotte departments. In Marketcomm Custsvc & Technician, the median of $51,418 ranks #5 of 5.

Highest-paying departments for this role

Median total compensation for the Customer/Revenue Service Assist role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Donna Alston

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$59,446
Sub-department
Cats
Base pay
$59,446
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,446
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59446.4
Quarter
2
Record ID
7,192
Year
2,026

At Marketcomm Custsvc & Technician, Donna Alston serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $59,446.

Gabrielle Craig

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$56,430
Sub-department
Cats
Base pay
$56,430
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,430
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56430.4
Quarter
2
Record ID
7,591
Year
2,026

Gabrielle Craig is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $56,430.

Christian Otanez

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$54,496
Sub-department
Cats
Base pay
$54,496
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,496
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
54496.0
Quarter
2
Record ID
7,774
Year
2,026

At Marketcomm Custsvc & Technician, Christian Otanez serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $54,496.

Stacey Aaron

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$52,853
Sub-department
Cats
Base pay
$52,853
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,853
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
52852.8
Quarter
2
Record ID
7,890
Year
2,026

Stacey Aaron works as a Customer/Revenue Service Assist for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Stacey earned $52,853 in 2026.

Tia Outing

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$52,603
Sub-department
Cats
Base pay
$52,603
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,603
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
52603.2
Quarter
2
Record ID
7,920
Year
2,026

Tia Outing is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $52,603.

Tiffanee Exum

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$51,418
Sub-department
Cats
Base pay
$51,418
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,418
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51417.6
Quarter
2
Record ID
8,024
Year
2,026

Tiffanee Exum works as a Customer/Revenue Service Assist for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Tiffanee earned $51,418 in 2026.

Lydia Dedner

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$51,314
Sub-department
Cats
Base pay
$51,314
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,314
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51313.6
Quarter
2
Record ID
8,026
Year
2,026

At Marketcomm Custsvc & Technician, Lydia Dedner serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $51,314.

Dawn Gerald

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$50,253
Sub-department
Cats
Base pay
$50,253
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,253
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50252.8
Quarter
2
Record ID
8,146
Year
2,026

Dawn Gerald holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $50,253.

Alexandrea Anthony

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
Cats
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,242
Year
2,026

Alexandrea Anthony holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.

Nijee Herndon

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
Cats
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,279
Year
2,026

Nijee Herndon holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.

Elias Juarez Pena

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
Cats
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,290
Year
2,026

Elias Juarez Pena is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $49,920.