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City of Charlotte / Marketcomm Custsvc & Technician / Customer/Revenue Service Assist

Job-title file

Customer/Revenue Service Assist

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $51,418, below the department median of $82,226.

Employees
11
Role median
$51,418
Agency median
$82,226
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$49,920$58,843+

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Donna Alston

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$59,446
Sub-department
CATS
Base pay
$59,446
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,446
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59446.4
Quarter
2
Record ID
7,192
Year
2,026

At Marketcomm Custsvc & Technician, Donna Alston serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $59,446.

Gabrielle Craig

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$56,430
Sub-department
CATS
Base pay
$56,430
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,430
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56430.4
Quarter
2
Record ID
7,591
Year
2,026

Gabrielle Craig is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $56,430.

Christian Otanez

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$54,496
Sub-department
CATS
Base pay
$54,496
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,496
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
54496.0
Quarter
2
Record ID
7,774
Year
2,026

At Marketcomm Custsvc & Technician, Christian Otanez serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $54,496.

Stacey Aaron

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$52,853
Sub-department
CATS
Base pay
$52,853
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,853
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
52852.8
Quarter
2
Record ID
7,890
Year
2,026

Stacey Aaron works as a Customer/Revenue Service Assist for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Stacey earned $52,853 in 2026.

Tia Outing

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$52,603
Sub-department
CATS
Base pay
$52,603
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,603
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
52603.2
Quarter
2
Record ID
7,920
Year
2,026

Tia Outing is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $52,603.

Tiffanee Exum

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$51,418
Sub-department
CATS
Base pay
$51,418
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,418
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51417.6
Quarter
2
Record ID
8,024
Year
2,026

Tiffanee Exum works as a Customer/Revenue Service Assist for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Tiffanee earned $51,418 in 2026.

Lydia Dedner

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$51,314
Sub-department
CATS
Base pay
$51,314
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,314
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
51313.6
Quarter
2
Record ID
8,026
Year
2,026

At Marketcomm Custsvc & Technician, Lydia Dedner serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $51,314.

Dawn Gerald

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$50,253
Sub-department
CATS
Base pay
$50,253
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,253
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50252.8
Quarter
2
Record ID
8,146
Year
2,026

Dawn Gerald holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $50,253.

Alexandrea Anthony

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
CATS
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,242
Year
2,026

Alexandrea Anthony holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.

Nijee Herndon

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
CATS
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,279
Year
2,026

Nijee Herndon holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.

Elias Juarez Pena

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp
$49,920
Sub-department
CATS
Base pay
$49,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,920
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
49920.0
Quarter
2
Record ID
8,290
Year
2,026

Elias Juarez Pena is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $49,920.