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City of Charlotte / Marketcomm Custsvc & Technician

Agency file

Marketcomm Custsvc & Technician

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Marketcomm Custsvc & Technician is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 63 employees with median total compensation of $82,226; the highest distinct record was $178,163.

Year
2026
Total payroll
$5.5M
Employees
63
Median total
$82,226
Highest record
$178,163

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 63 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($82,226) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$86,913 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$52,603
$65,104
$82,226
$105,000
$126,880

The pay ladder for this department. Someone at the 90th percentile earns $126,880 — more than 90% of the department; the 10th percentile earns $52,603. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Rachel Gragg

Technology Services Officer/Marketcomm Custsvc & Technician

2026 total comp
$178,163
Sub-department
Cats
Base pay
$178,163
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$178,163
Hourly rate
$86
Employment type
Full-Time

Source-specific fields

Annual Rt
178162.68
Quarter
2
Record ID
99
Year
2,026

Rachel Gragg works as a Technology Services Officer for Marketcomm Custsvc & Technician within Cats. Their status is full-time. Rachel earned $178,163 in 2026.

Catherine Kummer

Transit Marketing & Communications Manager/Marketcomm Custsvc & Technician

2026 total comp
$149,577
Sub-department
Cats
Base pay
$149,577
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$149,577
Hourly rate
$72
Employment type
Full-Time

Source-specific fields

Annual Rt
149576.73
Quarter
2
Record ID
206
Year
2,026

Catherine Kummer holds the role of Transit Marketing & Communications Manager at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $149,577.

Alfonza Jackson

Application Development Support Manager/Marketcomm Custsvc & Technician

2026 total comp
$146,000
Sub-department
Cats
Base pay
$146,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$146,000
Hourly rate
$70
Employment type
Full-Time

Source-specific fields

Annual Rt
146000.0
Quarter
2
Record ID
232
Year
2,026

At Marketcomm Custsvc & Technician, Alfonza Jackson serves as a Application Development Support Manager within Cats. They work full-time. Their 2026 pay totaled $146,000.