Customer/Revenue Service Assist

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $51,418, below the department median of $82,226.

Employees: 11
Total payroll: $578.6K
Role median: $51,418
Agency median: $82,226
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$49,920$58,843+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Charlotte

Customer/Revenue Service Assist is held in 5 City of Charlotte departments. In Marketcomm Custsvc & Technician, the median of $51,418 ranks #5 of 5.

Highest-paying departments for this role

Cats Executive and Administrat

$58,094 · 5

Charlotte Water Customer Srv

$55,328 · 1

Finance Revenue

$54,963 · 1

Animal Care and Control

$51,480 · 9

Median total compensation for the Customer/Revenue Service Assist role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Donna Alston

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp

$59,446

Sub-department: Cats
Base pay: $59,446
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $59,446
Hourly rate: $29
Employment type: Full-Time

Source-specific fields

Annual Rt: 59446.4
Quarter: 2
Record ID: 7,192
Year: 2,026

At Marketcomm Custsvc & Technician, Donna Alston serves as a Customer/Revenue Service Assist within Cats. They work full-time. Their 2026 pay totaled $59,446.