City of Charlotte / Marketcomm Custsvc & Technician / Customer/Revenue Service Assist

Job-title file

Customer/Revenue Service Assist

Carry out the duties of this position in support of the agency's public mission.

11 employees hold this title in Marketcomm Custsvc & Technician. Median total compensation for the role is $51,418, below the department median of $82,226.

Employees: 11
Total payroll: $578.6K
Role median: $51,418
Agency median: $82,226
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$49,920$58,843+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Charlotte

Customer/Revenue Service Assist is held in 5 City of Charlotte departments. In Marketcomm Custsvc & Technician, the median of $51,418 ranks #5 of 5.

Highest-paying departments for this role

Cats Executive and Administrat

$58,094 · 5

Charlotte Water Customer Srv

$55,328 · 1

Finance Revenue

$54,963 · 1

Animal Care and Control

$51,480 · 9

Median total compensation for the Customer/Revenue Service Assist role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Dawn Gerald

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp

$50,253

Sub-department: Cats
Base pay: $50,253
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,253
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 50252.8
Quarter: 2
Record ID: 8,146
Year: 2,026

Dawn Gerald holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $50,253.

Elias Juarez Pena

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp

$49,920

Sub-department: Cats
Base pay: $49,920
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,920
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 49920.0
Quarter: 2
Record ID: 8,290
Year: 2,026

Elias Juarez Pena is a Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. They work full-time. 2026 total compensation came to $49,920.

Alexandrea Anthony

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp

$49,920

Sub-department: Cats
Base pay: $49,920
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,920
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 49920.0
Quarter: 2
Record ID: 8,242
Year: 2,026

Alexandrea Anthony holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.

Nijee Herndon

Customer/Revenue Service Assist/Marketcomm Custsvc & Technician

2026 total comp

$49,920

Sub-department: Cats
Base pay: $49,920
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,920
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Annual Rt: 49920.0
Quarter: 2
Record ID: 8,279
Year: 2,026

Nijee Herndon holds the role of Customer/Revenue Service Assist at Marketcomm Custsvc & Technician within Cats. Their status is full-time. In 2026, their total compensation was $49,920.