City of Cincinnati / Cww Customer Services

Agency file

Cww Customer Services

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Cww Customer Services is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 45 employees with median total compensation of $58,016; the highest distinct record was $113,011.

Year: 2026
Employees: 45
Median total: $58,016
Highest record: $113,011

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$40,613$90,009+

How 2026 total compensation is spread across the 45 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($58,016) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $59,638 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$41,295

$56,026

$58,016

$62,945

$77,642

The pay ladder for this department. Someone at the 90th percentile earns $77,642 — more than 90% of the department; the 10th percentile earns $41,295. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Customer Relations Representat

29 · $56,967

Senior Customer Relations Representative

8 · $62,945

Administrative Specialist-Exm

5 · $82,371

Supervising Management Analyst

1 · $113,011

Administrative Technician-Exm

1 · $74,493

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 2

Heather Furlong

Customer Relations Representat/Cww Customer Services

2026 total comp

$41,295

Sub-department: CWWCUSTSER
Base pay: $41,295
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,295
Hire date: 2024-07-21
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00756020
Sal Admin Plan: D1T

Heather Furlong works as a Customer Relations Representat for Cww Customer Services within Cwwcustser. They have served since 2024 (about 2 years) as a 0.74 FTE employee. Heather earned $41,295 in 2026. Their pay grade is 756.

Raushanda Jones

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: CWWCUSTSER
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2026-03-15
Pay grade: 756
Full-time equivalent (FTE): 0.73

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00756019
Sal Admin Plan: D1T

Raushanda Jones is a Customer Relations Representat at Cww Customer Services within Cwwcustser. They have served since 2026 (under a year), working 0.73 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Natavia Rocker

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: CWWCUSTSER
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2026-03-15
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00756012
Sal Admin Plan: D1T

Natavia Rocker is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2026, under a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Jailyn Myles

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: CWWCUSTSER
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2025-08-17
Pay grade: 756
Full-time equivalent (FTE): 0.74

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00756130
Sal Admin Plan: D1T

Jailyn Myles is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2025, about a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Karen White

Customer Relations Representat/Cww Customer Services

2026 total comp

$40,613

Sub-department: CWWCUSTSER
Base pay: $40,613
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,613
Hire date: 2025-08-17
Pay grade: 756
Full-time equivalent (FTE): 0.73

Source-specific fields

Department ID: 3022020
Job Family: D1AFS
Jobcode: 756
Jobtitle Abbrv: CustRelRep
Location: WACCUSTSER
Paygroup: GEN
Position Nbr: 00756141
Sal Admin Plan: D1T

At Cww Customer Services, Karen White serves as a Customer Relations Representat within Cwwcustser. Hired in 2025, they have about a year of service, working 0.73 FTE. Their 2026 pay totaled $40,613. They are classified at grade 756.