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City of Cincinnati / Cww Customer Services

Agency file

Cww Customer Services

Source file: City of Cincinnati — Employee Salaries / ingested Jun 21, 2026

The Cww Customer Services is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 45 employees with median total compensation of $58,016; the highest distinct record was $113,011.

Year
2026
Employees
45
Median total
$58,016
Highest record
$113,011

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$40,613$90,009+

How 2026 total compensation is spread across the 45 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($58,016) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$59,638 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$41,295
$56,026
$58,016
$62,945
$77,642

The pay ladder for this department. Someone at the 90th percentile earns $77,642 — more than 90% of the department; the 10th percentile earns $41,295. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 2

Heather Furlong

Customer Relations Representat/Cww Customer Services

2026 total comp
$41,295
Sub-department
CWWCUSTSER
Base pay
$41,295
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,295
Hire date
2024-07-21
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1AFS
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
WACCUSTSER
Paygroup
GEN
Position Nbr
00756020
Sal Admin Plan
D1T

Heather Furlong works as a Customer Relations Representat for Cww Customer Services within Cwwcustser. They have served since 2024 (about 2 years) as a 0.74 FTE employee. Heather earned $41,295 in 2026. Their pay grade is 756.

Raushanda Jones

Customer Relations Representat/Cww Customer Services

2026 total comp
$40,613
Sub-department
CWWCUSTSER
Base pay
$40,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,613
Hire date
2026-03-15
Pay grade
756
Full-time equivalent (FTE)
0.73

Source-specific fields

Department ID
3022020
Job Family
D1AFS
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
WACCUSTSER
Paygroup
GEN
Position Nbr
00756019
Sal Admin Plan
D1T

Raushanda Jones is a Customer Relations Representat at Cww Customer Services within Cwwcustser. They have served since 2026 (under a year), working 0.73 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Natavia Rocker

Customer Relations Representat/Cww Customer Services

2026 total comp
$40,613
Sub-department
CWWCUSTSER
Base pay
$40,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,613
Hire date
2026-03-15
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1AFS
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
WACCUSTSER
Paygroup
GEN
Position Nbr
00756012
Sal Admin Plan
D1T

Natavia Rocker is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2026, under a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Jailyn Myles

Customer Relations Representat/Cww Customer Services

2026 total comp
$40,613
Sub-department
CWWCUSTSER
Base pay
$40,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,613
Hire date
2025-08-17
Pay grade
756
Full-time equivalent (FTE)
0.74

Source-specific fields

Department ID
3022020
Job Family
D1AFS
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
WACCUSTSER
Paygroup
GEN
Position Nbr
00756130
Sal Admin Plan
D1T

Jailyn Myles is a Customer Relations Representat at Cww Customer Services within Cwwcustser. Their tenure dates to 2025, about a year, working 0.74 FTE. 2026 total compensation came to $40,613. They are classified at grade 756.

Karen White

Customer Relations Representat/Cww Customer Services

2026 total comp
$40,613
Sub-department
CWWCUSTSER
Base pay
$40,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,613
Hire date
2025-08-17
Pay grade
756
Full-time equivalent (FTE)
0.73

Source-specific fields

Department ID
3022020
Job Family
D1AFS
Jobcode
756
Jobtitle Abbrv
CustRelRep
Location
WACCUSTSER
Paygroup
GEN
Position Nbr
00756141
Sal Admin Plan
D1T

At Cww Customer Services, Karen White serves as a Customer Relations Representat within Cwwcustser. Hired in 2025, they have about a year of service, working 0.73 FTE. Their 2026 pay totaled $40,613. They are classified at grade 756.