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District of Columbia / Cfsa / Customer Service Representative

Job-title file

Customer Service Representative

Carry out the duties of this position in support of the agency's public mission.

3 employees hold this title in Cfsa. Median total compensation for the role is $68,116, below the department median of $107,046.

Employees
3
Total payroll
$206.3K
Role median
$68,116
Agency median
$107,046
Comparison
Below

Compare jurisdictions

Customer Service Representative beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $52,909 ranks #2 of 8. See Customer Service Representative across all of District of Columbia

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Texas
$42,920 · 1,477
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Ayanna Liles

Customer Service Representative/Cfsa

2024 total comp
$72,088
Base pay
$0
Overtime
$0
Other pay
$72,088
Benefits
$0
Total compensation
$72,088
Hire date
2025/11/17
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
1,894

Ayanna Liles is a Customer Service Representative at Cfsa. Records show a hire date of 2025/11/17. 2024 total compensation came to $72,088. They are classified at grade 09.

Jennifer Bryant

Customer Service Representative/Cfsa

2024 total comp
$68,116
Base pay
$0
Overtime
$0
Other pay
$68,116
Benefits
$0
Total compensation
$68,116
Hire date
2025/10/20
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
1,161

Jennifer Bryant works as a Customer Service Representative for Cfsa. Their hire date on record is 2025/10/20. Jennifer earned $68,116 in 2024. Their pay grade is 09.

Kam Tyler

Customer Service Representative/Cfsa

2024 total comp
$66,130
Base pay
$0
Overtime
$0
Other pay
$66,130
Benefits
$0
Total compensation
$66,130
Hire date
2023/11/20
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
2,101

Kam Tyler holds the role of Customer Service Representative at Cfsa. They have served since 2023 (about a year). In 2024, their total compensation was $66,130. Their pay grade is 09.