Customer Service Manager

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

1 employee holds this title in Hbx. Median total compensation for the role is $153,226, above the department median of $112,459.

Employees: 1
Total payroll: $153.2K
Role median: $153,226
Agency median: $112,459
Comparison: Above

Compare departments

This role across District of Columbia

Customer Service Manager is held in 4 District of Columbia departments. In Hbx, the median of $153,226 ranks #1 of 4.

Highest-paying departments for this role

Osse DOT

$102,642 · 1

DPW

$91,074 · 2

Oah

$88,001 · 1

Median total compensation for the Customer Service Manager role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Manager beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $95,615 ranks #1 of 2. See Customer Service Manager across all of District of Columbia →

Highest-paying jurisdictions for this role

Missouri

$44,496 · 103

Median total compensation for comparable Customer Service Manager roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Grace Akosuah Cudjoe

Customer Service Manager/Hbx

2024 total comp

$153,226

Base pay: $0
Overtime: $0
Other pay: $153,226
Benefits: $0
Total compensation: $153,226
Hire date: 2015/01/12
Pay grade: 14

Source-specific fields

Appointment Type: Management Supervisory Service - Regular
Record ID: 27,204

At Hbx, Grace Akosuah Cudjoe serves as a Customer Service Manager. Their tenure dates to 2015, about 9 years. Their 2024 pay totaled $153,226. They are classified at grade 14.