Customer Service Manager at Office of the State Superintendent of Education, Division of Student Transportation, District of Columbia

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

1 employee holds this title in Office of the State Superintendent of Education, Division of Student Transportation. Median total compensation for the role is $102,642, above the department median of $31.

Employees: 1
Total payroll: $102.6K
Role median: $102,642
Agency median: $31
Comparison: Above

Compare departments

This role across District of Columbia

Customer Service Manager is held in 4 District of Columbia departments. In Office of the State Superintendent of Education, Division of Student Transportation, the median of $102,642 ranks #2 of 4.

Highest-paying departments for this role

Health Benefit Exchange Authority

$153,226 · 1

Department of Public Works

$91,074 · 2

Office of Administrative Hearings

$88,001 · 1

Median total compensation for the Customer Service Manager role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Manager beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $95,615 ranks #1 of 2. See Customer Service Manager across all of District of Columbia →

Highest-paying jurisdictions for this role

Missouri

$44,496 · 103

Median total compensation for comparable Customer Service Manager roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Office of the State Superintendent of Education, Division of Student Transportation

Record list

Employees with this title

Page 1

Shaneika Webb

Customer Service Manager/Office of the State Superintendent of Education, Division of Student Transportation

2024 total comp

$102,642

Base pay: $0
Overtime: $0
Other pay: $102,642
Benefits: $0
Total compensation: $102,642
Hire date: 2011/10/24
Pay grade: 12

Source-specific fields

Appointment Type: Management Supervisory Service - Regular
Record ID: 37,261

Shaneika Webb holds the role of Customer Service Manager at Office of the State Superintendent of Education, Division of Student Transportation. Their tenure dates to 2011, about 13 years. In 2024, their total compensation was $102,642. Their pay grade is 12.